Senior Engineering Manager, District Leader

Applied Materials; United States; On-site; USD 88,000 - 121,000; Full time

Job summary

Applied Materials seeks a district-level leader to drive customer relationships and oversee engineering teams across multiple sites in the United States. The role includes salary planning, career development, performance reviews, and coordinating with product divisions and support functions to ensure successful system installations and customer satisfaction.

The position requires guiding engineers, managing forecasts, and executing escalation procedures to meet district goals, with travel about

Qualifications

• Works on issues where analysis of situation or data requires review of relevant factors.
• Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives.
• Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees.
• Exercises judgment within defined procedures and policies to determine appropriate action.
• Erroneous decisions or failure to achieve results will cause delays in schedules.
• Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.

Responsibilities

• Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
• Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker.
• Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
• Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the "mentor" program so that all new engineers have a defined mentor.
• Executes escalation procedure.
• Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.
• Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
• Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.

Job description

Applied Materials seeks a district-level leader to drive customer relationships and oversee engineering teams across multiple sites in the United States. The role includes salary planning, career development, performance reviews, and coordinating with product divisions and support functions to ensure successful system installations and customer satisfaction.

The position requires guiding engineers, managing forecasts, and executing escalation procedures to meet district goals, with travel about