Senior Customer Engineering Manager

Applied Materials, Inc.; Chandler (AZ); On-site; USD 88,000 - 121,000; Full time

Benefits offered by this job

Bonus eligibility

Stock awards

Job summary

Applied Materials, Chandler, AZ, is seeking a seasoned professional manager to lead a team of customer engineers and supervisors. You will oversee forecasting, startup management, and service delivery while aligning with sales for service agreements.

The role emphasizes developing staff, ensuring safety, and maintaining service performance to meet commitments. The position requires broad experience, strategic thinking, and the ability to drive operational results in a global electronics company.

Qualifications

• Bachelor's degree required.
• 7–10 years of experience.
• Strong leadership and communication skills.

Responsibilities

• Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements).
• Identifies and pursues service agreement business with marketing and sales.
• Manages startups in terms of time and cost requirements.
• Maintains DSO according to goal.
• Ensures customer satisfaction with company service and system performance.
• Interviews, hires, and trains customer engineers as necessary to support regional business.

Skills

Leadership

Forecasting

People management

Operations management

Interpersonal skills

Education

Bachelor's Degree

Job description

Applied Materials, Chandler, AZ, is seeking a seasoned professional manager to lead a team of customer engineers and supervisors. You will oversee forecasting, startup management, and service delivery while aligning with sales for service agreements.

The role emphasizes developing staff, ensuring safety, and maintaining service performance to meet commitments. The position requires broad experience, strategic thinking, and the ability to drive operational results in a global electronics company.