Senior Engineering Manager, AI-Driven Platforms

Brightwheel; Northern (KY); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Brightwheel is building AI-powered systems for its go-to-market organization, with a hands-on leadership role across Sales, Marketing, Customer Success, and Operations. You will guide a full-stack team, translate goals into outcomes, and drive measurable improvements in revenue and efficiency.

The role blends leadership with hands-on coding and architecture oversight, fostering rapid prototyping, cross-functional alignment, and scalable AI-enabled workflows.

Qualifications

• Led an engineering team delivering measurable customer or business results.
• Shipped AI-powered products or workflows to production.
• Possessed the ability to challenge architecture, product, data, reliability, and operational decisions.

Responsibilities

• Lead a full-stack engineering team from problem definition through production, measurement, and iteration.
• Translate company goals into clear outcomes, investment choices, and a credible execution plan.
• Set the engineering strategy for quality, reliability, security, privacy, and operational health.
• Ship AI-powered products and change how the team works with AI— not just add AI features.
• Hire and develop strong engineers, set a clear bar, and act when the team or an individual is below it.
• Make capacity, dependencies, forecasts, and risks visible early.
• Work with GTM and Operations to identify real problems, map the workflow, prototype solutions, and define how success will be measured before scaling.
• Build internal products and AI workflows that improve revenue, conversion, productivity, or quality; measure adoption and results.
• Own cross-system execution across Salesforce, data, product, and AI services, with clear dependencies and decision rights.

Skills

Engineering leadership

Technical depth

AI product delivery

People management

Cross-functional collaboration

Product sense

Job description

Brightwheel is building AI-powered systems for its go-to-market organization, with a hands-on leadership role across Sales, Marketing, Customer Success, and Operations. You will guide a full-stack team, translate goals into outcomes, and drive measurable improvements in revenue and efficiency.

The role blends leadership with hands-on coding and architecture oversight, fostering rapid prototyping, cross-functional alignment, and scalable AI-enabled workflows.