Senior Engineering Manager

Responsive; Oregon; On-site; USD 185,000 - 200,000; Full time

Benefits offered by this job

401k with company matching

Unlimited professional development

4 weeks paid vacation

4 weeks sabbatical after 5 years

Mental Wellness Program (EAP)

Team events and teambuilding

Best-in-class health benefits

Job summary

Responsive, a leading SaaS provider, seeks a hands-on Senior Engineering Manager to steer multiple teams and own the technical outcomes of major product areas such as RFP management and AI modules.

You will allocate ~30% time to architecture, design reviews, prototyping, and critical-path work while guiding managers, tech leads, and engineers to deliver reliable, scalable SaaS solutions.

Qualifications

• 14+ years of software development experience, with 5+ years in engineering leadership, including managing managers or multiple teams.
• Hands-on technical leadership with significant ongoing coding contributions.
• Experience building and shipping AI agents or AI-driven systems in production.
• Experience owning and operating high-scale, multi-tenant SaaS platforms.

Responsibilities

• Define and drive the technical vision and roadmap for your product area across Java, React, and MongoDB, including architecture and design decisions crossing team boundaries.
• Spend about 30% of time on architecture, design and code reviews, prototyping, and implementation, including critical-path work.
• Lead engineering managers, tech leads, and engineers; set expectations, run performance reviews, and develop future leaders.
• Own hiring for your teams end to end; assess fit during probation, write 90-day report, and make exit decisions when needed.
• Guide the design and delivery of AI agents and LLM-powered capabilities, including RAG pipelines and tool calling.
• Deliver on roadmap commitments with high quality; work with QA on test automation and release readiness.
• Set standards for monitoring, logging, tracing; own incident response and cost optimization for multi-tenant SaaS.
• Ensure security, tenant isolation, and data handling in all designs; collaborate on AI governance.
• Collaborate with product, design, support, customer success, and solutions teams to translate customer needs into engineering plans.

Skills

Java

React

MongoDB

Relational databases

NoSQL databases

AI agents

RAG architectures

OpenSearch

Kubernetes

Docker

CI/CD

TDD

DevOps

Scrum

Jira

Education

Bachelor's or Master's degree in Computer Science, Information Technology, or related field

Tools

Docker

Kubernetes

OpenSearch

Splunk

New Relic

OpenTelemetry

Elasticsearch

Apache Solr

CI/CD tooling

Jira

Job description

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Responsive, formerly RFPIO, is the market leader in a growing category of SaaS solutions called Strategic Response Management. More than 2,000 customers, including Google, Microsoft, Blackrock, T.Rowe Price, Adobe, Amazon, Visa and Zoom, are using the Responsive platform to manage business critical responses -including bids, questionnaires, assessments, and trust centers - that impact nearly half of a company's revenue. More than 35% of cloud SaaS leaders and more than 20 of the Fortune 100 standardize on Responsive, and the company has been voted "best in class" by G2 for 24 quarters straight. Customers have used Responsive to close more than $750B in transactions to-date.Tolearn more , visit responsive.io .

Responsive is looking for a hands-on Senior Engineering Manager to lead multiple engineering teams and own the technical outcomes of a major product area, such as the RFP management module or our AI modules. This is a technical role. You will spend roughly 30% of your time in architecture, design and code reviews, prototyping, and implementation, and the rest leading managers, tech leads, and engineers.

You will set the technical direction for your area, build the leadership bench beneath you, and answer for delivery, quality, and reliability. We want someone who leads by example, steps into the hardest problems personally, and owns them through to resolution.

Essential Functions

Technical Leadership & Strategy: Define and drive the technical vision and roadmap for your product area across Java, React, and MongoDB, and make the final call on architecture and design decisions that cross team boundaries.

Hands-On Engineering: Spend about 30% of your time on architecture, design and code reviews, prototyping, and implementation, including critical-path work and the hardest production issues.

Leading Teams and Managers: Manage engineering managers, tech leads, and engineers across levels. Set expectations, run performance reviews, coach, and develop the next generation of engineering leaders.

Hiring Ownership: Own hiring for your teams end to end. Assess fit during the 3-month probation, write the 90-day report with a clear recommendation, and make the exit call when a hire is not working out.

AI and Agentic Systems: Guide the design and delivery of AI agents and LLM-powered capabilities, including RAG pipelines, tool calling, and workflow automation, with evaluation, grounding, and cost controls built in from the start.

Delivery & Quality: Own predictable delivery of roadmap commitments at high quality. Reduce the engineering backlog, close process gaps, and work with Quality Engineering on test automation, release readiness, and quality gates.

Reliability, Observability & Performance: Set standards for monitoring, logging, and tracing. Own incident response, root-cause analysis, and performance and cost optimization for cloud-based, multi-tenant systems.

Security & AI Governance: Make sure tenant isolation, access control, and secure data handling are part of every design, and work with Security and GRC on AI governance expectations.

Cross-Functional Partnership: Work with product managers, designers, support, customer success, and solutions teams to turn customer needs into engineering plans, and handle escalations with clear communication.

Engineering Practices: Promote strong practices in coding, TDD, CI/CD, DevOps, and agile delivery, and use AI-assisted development tools to raise the team's productivity.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

14+ years of software development experience, with 5+ years in engineering leadership, including experience managing managers or multiple teams.

Hands-on technical leadership with significant ongoing coding contributions.

Experience building and shipping AI agents or AI-driven systems in production.

Experience owning and operating high-scale, highly available, multi-tenant SaaS platforms.

Knowledge & Skills

Strong expertise in Java and React for full-stack enterprise application development.

Experience with MongoDB and solid knowledge of relational and NoSQL database design.

Experience designing and implementing AI-powered applications using LLMs, RAG architectures, AI agents, and workflow automation.

Proven ability to hire, lead, and develop engineers and engineering leaders, and to build accountable, high-performing teams.

Experience setting technical direction, running architecture reviews, and enforcing engineering best practices across teams.

Strong experience with observability and monitoring tools such as OpenSearch, Splunk, New Relic, or OpenTelemetry-based stacks.

Hands-on experience with cloud-native development on AWS, GCP, or Azure, including Docker, Kubernetes, and infrastructure as code.

Knowledge of search and retrieval technologies such as Elasticsearch and Apache Solr. AI-driven search and NLP experience is a plus.

Strong understanding of scalability, reliability, fault tolerance, and performance optimization.

Proficiency in CI/CD, TDD, and DevOps practices.

Strong problem-solving, decision-making, and stakeholder-management skills, with the ability to communicate clearly to executives and to engineers.

Experience leading teams in Agile environments, with practical knowledge of Scrum and Jira.

Additional Information

WhatWeOffer

Responsive uses a market-based compensation philosophy. A candidate’s starting base salary will be determined by the specific responsibilities of the role, as well as job-related skills, experience, qualifications, location, and current market trends. For this position, the compensation range is $185,000–$200,000. Our recruiting team will provide details on the applicable range based on your location during the hiring process.

Responsive embraces a global flexible workforce model with offices in Dallas, TX, Kansas City, MO, Coimbatore, India and Dublin, Ireland.

Inadditiontoacompetitivecompensationpackage,Responsivealsooffersthefollowingbenefits:

401kwithcompanymatching

UnlimitedprofessionaldevelopmentandongoinglearningthroughLinkedInLearningSolutions

4weeksofpaidvacation,paidsickdays,andpaidbereavement

4weeksabbaticalafter5yearsofservice

MentalWellnessProgram(EAP)tosupportyourwell-beingandself-care

Teamevents,suchashappyhours,off-sites,andteambuildingevents

Best-in-classhealthbenefits,companypaidforemployeeandcompanycontributionforfamilycoverage