Senior Engineer, Platform

Taptap Send; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Taptap Send is seeking a Senior Engineer, Platform/SRE in New York. In this role, you will drive best practices and the adoption of observability tools within a rapidly scaling platform. Key responsibilities include optimizing deployment methodologies with AWS, contributing to infrastructure as code projects in Terraform, and working with engineering teams to manage systems effectively. Successful candidates will have deep knowledge of infrastructure tools, CI/CD practices, and strong scripting skills in Python. Join us to make a real-world impact in fintech.

Qualifications

• Deep knowledge and hands-on experience with infrastructure as code tools like Terraform, Cloudformation and Ansible.
• Familiarity with industry-leading CI/CD tools including Jenkins, GitHub Actions, etc.
• Experience with hands-on software engineering as part of a larger team or project.
• Experience scripting in Python.
• Hands-on cloud experience, especially in AWS.

Responsibilities

• Primary engineer driving best practices and improved adoption of observability tools, especially Datadog.
• Optimize Taptap’s deployment methodologies using Github Actions and AWS ECS.
• Drive maturation of Taptap Send service management through adoption of SRE best practices.
• Contribute to Taptap Send infrastructure as code projects, especially in Terraform.
• Work with other engineering teams to assure optimal operation of Taptap Send’s systems.

Skills

Infrastructure as code tools

CI/CD tools

Scripting in Python

Docker and container schedulers

Cloud experience, especially in AWS

Education

Degree in Computer Science, IT, or similar

Tools

Terraform

GitHub Actions

Ansible

Docker

Job description

About Us

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

Here’s a Little More

• Founded by Harvard grads and 3‑time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest‑growing NGO in the world)
• Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
• Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond – we move fast, stay humble, and care deeply about our mission
• Truly global team – 250+ people, 50+ nationalities, 50+ languages
• Guided by our values – ownership, impact, humility, and heart – in deed, not just word

The Role

We are looking for a Senior Engineer, Platform/SRE to join our growing engineering team. As an early member of the team, you will also have a lot of impact on our team culture, processes and norms. We’re an encouraging environment that values both teamwork and autonomy. We have many exciting upcoming challenges in supporting an exponentially scaling platform with new product launches, and much more!

Responsibilities

• Primary engineer driving best practices and improved adoption of observability tools, especially Datadog
• Optimize Taptap’s deployment methodologies using Github Actions and AWS ECS
• Drive maturation of Taptap Send service management through adoption of SRE best practices
• Contribute to Taptap Send infrastructure as code projects, especially in Terraform
• Work with other engineering teams to assure optimal operation of Taptap Send’s systems including responding to large‑scale incidents

Requirements

• Deep knowledge and hands‑on experience with infrastructure as code tools like Terraform, Cloudformation and Ansible
• Familiarity with industry‑leading CI/CD tools including Jenkins, GitHub Actions, BitBucket Pipelines, CircleCI, BuildKite, etc.
• Experience with hands‑on software engineering as part of a larger team or project (open‑source experience acceptable)
• Experience scripting in Python
• Hands‑on experience with Docker and container schedulers including AWS ECS & EKS, Kubernetes, Mesos/Marathon, etc.
• Hands‑on cloud experience, especially in AWS. AWS certification preferred.
• Degree in Computer Science, IT, or similar field; a Master’s is a plus or seven years’ equivalent experience

Taptap Values

• Impact first
• Team next
• Accept reality
• Propose solutions
• Win with grit
• Be proactively candid, with yourself and others
• Love the particular
• Own it
• Create positive energy
• Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real – any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.