Senior Engineer II - Applications

Microchip; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

Microchip Technology Inc. is seeking a Senior Engineer II - Applications based in Austin, TX or Chandler, AZ.

The role provides technical support for Ethernet PHY and switch product lines and drives customer success through engagement with Field Sales, customers, and engineering teams. Responsibilities include creating collateral such as application notes, knowledgebase articles, user guides, and example code; identifying enablement gaps; shaping high-level requirements for new product

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, or Computer Engineering with 7.5+ years' experience.
• Strong knowledge of C, C++, Python and other embedded languages.
• Experience with Linux and build processes.
• Background in customer support and enablement.
• Experience in technical training development and delivery.
• Knowledge of Ethernet protocols (TCP/IP, UDP) and networking concepts.
• Familiarity with hardware/software debugging and lab equipment.

Responsibilities

• Answer questions from Field Sales engineers and customers during development.
• Create collateral: Application Notes, Knowledgebase Articles, User Guides, Example Code.
• Identify gaps in enablement material and address them with goals.
• Provide high level requirements to development teams to improve customer experience.
• Develop and present technical training such as webinars and hands-on workshops.

Skills

C

C++

Python

Embedded languages

Linux

Networking concepts

TCP/IP

UDP

Debug tools

Education

Bachelor's degree in Electrical Engineering / Computer Science / Computer Engineering

Tools

Oscilloscope

Logic Analyzer

Protocol Analyzer

Job description

Microchip Technology Inc. has a Senior Engineer II - Applications opening based in Austin, TX or Chandler, AZ. The successful candidate will provide technical support for Microchip's Ethernet PHY and switch product lines. The Applications Engineer will drive customer success using Microchip products in the following areas:

• Answering questions from Field Sales engineers and customers during the development process.
• Creating collateral that improves the user experience for the user. This includes:
  • Application Notes
  • Knowledgebase Articles
  • Users Guides
  • Example Code
• Identifying gaps in the current enablement material, and proactively setting goals to address the gaps observed while supporting customers.
• Creating high level requirements to the development teams that can improve the customer experience with new product development.
• Develop and present technical training such as webinars and hands‑on workshops to customers, sales and field application engineers.

Requirements/Qualifications

• Bachelors of Science in Electrical Engineering, Computer Science, Computer Engineering or related fields with least 7.5 years of relevant experience.
• Strong knowledge of various programming languages, including C, C++, Python and other embedded languages.
• Knowledge of Linux operating systems and the building process.
• Strong experience in customer support and customer enablement.
• Experience in technical training development and presentation.
• Knowledge of embedded processor development flow and ecosystems.
• Knowledge of Ethernet communication protocols, including TCP/IP and UDP.
• Knowledge of networking and network management concepts and applications.
• Working knowledge of hardware/software debug and Lab equipment, e.g., Oscilloscope, Logic Analyzer, Protocol Analyzer (any protocol).

Travel Time

0% - 25%

Physical Attributes

Feeling, Handling, Hearing, Seeing, Talking, Works Alone, Works Around Others

Physical Requirements

80% sitting, 10% walking, 10% standing

Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.

Locations

AZ - Chandler