Senior Engineer II - Applications

Microchip Technology Inc.; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Microchip Technology Inc. in Austin, TX or Chandler, AZ, seeks a Senior Engineer II - Applications to provide technical support for Ethernet PHY and switch products during customer development.

You will drive customer success by delivering collateral and enabling resources across multiple channels. The role involves creating training, identifying gaps in enablement, and translating customer needs into high-level requirements for product teams to improve experiences and time-to-market.

Qualifications

• Bachelor's degree in EE/CS/CE with 7.5+ years relevant experience.
• Strong knowledge of C, C++, Python and embedded languages.
• Linux operating systems and build processes.
• Strong experience in customer support and enablement.
• Experience in technical training development and delivery.
• Knowledge of embedded processor development flow and ecosystems.
• Knowledge of Ethernet protocols TCP/IP and UDP.
• Knowledge of networking concepts and applications.
• Experience with hardware/software debug and lab equipment such as oscilloscopes and analyzers.

Responsibilities

• Answer questions from Field Sales engineers and customers during development.
• Create collateral: Application Notes, Knowledgebase Articles, Users Guides, Example Code.
• Identify gaps in enablement material and set goals to address them.
• Create high level requirements for development teams to improve customer experience.
• Develop and present technical training such as webinars and hands-on workshops.

Skills

C

C++

Python

Embedded languages

Education

Bachelors of Science in Electrical Engineering / Computer Science / Computer Engineering

Tools

Linux

Debug tools

Oscilloscope

Logic Analyzer

Protocol Analyzer

Job description

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Job Description

Microchip Technology Inc. has a Senior Engineer II - Applications opening based in Austin, TX or Chandler, AZ. The successful candidate will provide technical support for Microchip’s Ethernet PHY and switch product lines. The Applications Engineer will drive customer success using Microchip products in the following areas:

• Answering questions from Field Sales engineers and customers during the development process.
• Creating collateral that improves the user experience for the user. This includes:
  • Application Notes
  • Knowledgebase Articles
  • Users Guides
  • Example Code
• Identifying gaps in the current enablement material, and proactively setting goals to address the gaps observed while supporting customers.
• Creating high level requirements to the development teams that can improve the customer experience with new product development.
• Develop and present technical training such as webinars and hands-on workshops to customers, sales and field application engineers

Requirements/Qualifications

• Bachelors of Science in Electrical Engineering, Computer Science, Computer Engineering or related fields with least 7.5 years of relevant experience
• Strong knowledge of various programming languages, including C, C++, Python and other embedded languages.
• Knowledge of Linux operating systems and the building process.
• Strong experience in customer support and customer enablement.
• Experience in technical training development and presentation.
• Knowledge of embedded processor development flow and ecosystems.
• Knowledge of Ethernet communication protocols, including TCP/IP and UDP
• Knowledge of networking and network management concepts and applications.
• Working knowledge of hardware/software debug and Lab equipment, e.g., Oscilloscope, Logic Analyzer, Protocol Analyzer (any protocol)

Travel Time

0% - 25%

Physical Attributes

Feeling, Handling, Hearing, Seeing, Talking, Works Alone, Works Around Others

Physical Requirements

80% sitting, 10% walking, 10% standing

Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.