Senior Engine Technical Advisor

Warren CAT; Midland (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

Collaborative work environment

Job summary

A leading equipment dealer in Midland, Texas is seeking a technician support specialist to assist with repairs and coordinate with engineers on product issues. This role requires an associate's degree or equivalent experience, strong problem-solving abilities, and effective communication skills. You will help ensure timely repairs, document issues, and provide excellent customer support. The position offers a comprehensive benefits package, including health, dental, and vision coverage.

Qualifications

• Ability to read and interpret operation manuals.
• Ability to write routine reports and correspondence.
• Basic computer experience is required.

Responsibilities

• Assist technicians in repair processes for efficiency.
• Coordinate with engineers on product issues.
• Document and report product issues impacting customer satisfaction.

Skills

Technical problem-solving

Effective communication

Computer proficiency

Education

Associate's degree or equivalent experience

Tools

Microsoft Office applications

Job description

A leading equipment dealer in Midland, Texas is seeking a technician support specialist to assist with repairs and coordinate with engineers on product issues. This role requires an associate's degree or equivalent experience, strong problem-solving abilities, and effective communication skills. You will help ensure timely repairs, document issues, and provide excellent customer support. The position offers a comprehensive benefits package, including health, dental, and vision coverage.