Senior Engagement Manager, AWS Professional Services

Amazon; New York (NY); On-site; USD 138,000 - 239,000; Full time

Job summary

Amazon Web Services is seeking a Senior Engagement Manager to lead complex cloud solution projects. This role combines technical expertise with strong leadership to ensure successful implementations of AWS solutions, addressing client needs and aligning with business objectives. Candidates should have extensive experience in cloud computing and project management.

Benefits

Comprehensive medical benefits

Equity and sign-on bonuses

Flexible working conditions

Qualifications

• 5+ years of experience in cloud computing.
• Expertise in project management and agile methodologies.
• Strong understanding of AWS frameworks.

Responsibilities

• Lead cloud migration and implementation projects.
• Bridge business requirements with technical solutions.
• Develop domain-specific expertise to drive project success.

Skills

Project Management

Technical Decision-Making

Agile Methodologies

Cloud Computing

AWS Services

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

AWS Certified Solutions Architect - Associate

Project Management Certification (APM, CSM, etc.)

Job description

Senior Engagement Manager, AWS Professional Services

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

• 5+ years of direct experience in cloud computing. • Experience in project management of technical programs • 5+ years experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects. • Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

• AWS experience preferred • Has at least one active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2) and/or AWS Certified Solutions Architect - Associate • Strong understanding of AWS services, architectures, and best practices • Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework • Proven ability to establish technical credibility with engineering teams and senior technical decision-makers • Has led teams and/or engagements utilizing agile approaches, value and principles as well as Scrum framework • Has worked in any of the industries such as Financial Services (Banking/Insurance) Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, Manufacturing

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $238,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.