Senior Energy Efficiency & Customer Solutions Lead

Duke Energy Corporation; Florida; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Duke Energy Corporation is seeking a Senior Energy Efficiency Specialist to analyze residential energy systems, educate customers, and drive energy conservation programs. You will lead projects, support budget and process initiatives, and promote Duke Energy FPSC goals across multiple teams.

The role requires strong communication, field experience, and the ability to balance multiple priorities, including on-site energy analysis and customer engagement.

Qualifications

• High School/GED required.
• Minimum 5 years related work experience preferred.
• Experience with energy efficiency programs and customer consultations is a plus.

Responsibilities

• Collect data at customers' premises and analyze equipment operation.
• Provide energy usage consultations and recommended improvements.
• Promote energy efficiency programs to meet customer needs and company goals.
• Meet program sales targets for home energy checks.
• Inspect systems to ensure code compliance and reliability.
• Resolve customer concerns with internal teams and vendors.
• Participate in trade shows and marketing initiatives.

Skills

Customer service

Analytical skills

Communication skills

Autonomy

Problem solving

Education

High School Diploma or GED

Tools

Duke Energy CRM

Job description

Duke Energy Corporation is seeking a Senior Energy Efficiency Specialist to analyze residential energy systems, educate customers, and drive energy conservation programs. You will lead projects, support budget and process initiatives, and promote Duke Energy FPSC goals across multiple teams.

The role requires strong communication, field experience, and the ability to balance multiple priorities, including on-site energy analysis and customer engagement.