Senior Energy Efficiency Leader

Duke Energy; Brooksville (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Duke Energy seeks a Senior Energy Efficiency Specialist to lead on-site energy audits for residential customers, analyze equipment, educate customers on energy conservation, and promote energy efficiency programs in Florida. The role includes training colleagues, participating in committees, and coordinating with vendors and other departments to improve sales results while supporting storm restoration efforts.

Requires strong communication and field mobility within 50 miles of posted location.

Qualifications

• High School/GED degree (required).
• Minimum 5 years related work experience.
• Experience in consultative sales and customer service is preferred.
• Detail-oriented with strong analytical and problem-solving skills.
• Ability to pass respirator and work in attic/crawl spaces is required.

Responsibilities

• Collect technical data at customer's homes or premise and analyze the operation of their equipment.
• Provide consultation to customers regarding energy usage and operational improvements.
• Promote appropriate and applicable Energy Efficiency programs that result in cost effective measures which satisfy customer needs and contribute to the corporate energy reduction goals.
• Meet required level of achievement of program sales compared to home energy checks.
• Inspect Energy Management systems to ensure system reliability and availability to ensure compliance with Duke Energy and National Electric Code standards.
• Resolve customer concerns and technical inquiries.
• Follow through on customer’s behalf with vendors, suppliers, contractors, and other Duke Energy - Florida departments to improve sales results and to resolve concerns or issues.
• Participate in exhibit marketing and trade shows, achieving goals for each exhibit.
• Contribute to marketing campaigns by using knowledge of geographical areas and program expertise to identify targeted customers.
• Conduct training seminars for call center, service, and line personnel on Energy Management system, high bills, energy audits, and energy efficiency programs.
• Establish relationships with local, state and/or national trade ally organizations that support business goals.
• Support the company’s efforts during storm restoration activities and special projects.

Skills

Consultative sales

Analytical skills

Customer service

Train others

Project coordination

Education

High School/GED degree

Tools

Duke Energy Customer Service System

Job description

Duke Energy seeks a Senior Energy Efficiency Specialist to lead on-site energy audits for residential customers, analyze equipment, educate customers on energy conservation, and promote energy efficiency programs in Florida. The role includes training colleagues, participating in committees, and coordinating with vendors and other departments to improve sales results while supporting storm restoration efforts.

Requires strong communication and field mobility within 50 miles of posted location.