Senior Endpoint Support Engineer (Fully Remote)

Platinum Technologies; United States; À distance; USD 90 000 - 120 000; Plein temps

Résumé du poste

Platinum Technologies is a Northern Virginia based integrated solutions firm specializing in PaaS, cybersecurity, and AI platform development for the Defense and Federal Sectors. They emphasize professional development, leadership, and delivering high-quality work in a mutually accountable environment.

The team focuses on defense and federal projects, offering opportunities to work across Azure, M365, and security domains while delivering end-to-end migration and post-migration support with a

Qualifications

• Azure/Intune/SCCM for enterprise IT support.
• Windows 10/11 and M365 endpoint management experience.
• Secret clearance and 8570 compliance required.

Responsabilités

• Tier 3 endpoint migration, deployment, and post-migration support.
• Troubleshoot Windows, M365, identity, networking, and security.
• Partner with engineering and service desk for root-cause fixes.

Connaissances

5+ years enterprise IT support

Windows 10/11 experience

M365 experience

Endpoint management experience

Secret clearance & 8570 compliance

Outils

Azure

Intune

SCCM

Description du poste

• PaaS, cybersecurity, and AI platform development for defense/federal.
• Professional development, leadership, and high-quality delivery.

What you get to do:

• Tier 3 endpoint migration, deployment, and post-migration support.
• Troubleshoot Windows, M365, identity, networking, and security.
• Partner with engineering and service desk for root-cause fixes.

Required Skills:

• Azure/Intune/SCCM and 5+ yrs enterprise IT support.
• Windows 10/11, M365, endpoint management experience.
• Secret clearance and 8570 compliance.

Platinum Technologies is a Northern Virginia based integrated solutions firm specializing in PaaS, cybersecurity, and AI platform development for the Defense and Federal Sectors. They focus on professional development, leadership, and delivering high-quality work in a mutually accountable environment.