Senior Endpoint Engineer

trilongroup; Hartford (CT); On-site; USD 100,000 - 150,000; Full time

Job summary

Trilon seeks a Senior Endpoint Engineer to own and advance the endpoint ecosystem across Windows and Apple devices, Teams Rooms, and fleet assets. You will set technical direction, build platforms, automation, and standards to enable zero-touch experiences for employees and partners.

As an individual contributor and technical lead, you will operate within a small engineering team, while coordinating with vendors and internal teams to ensure reliable, scalable endpoint services and timely

Qualifications

• Senior technical owner for endpoint ecosystem across Windows and Apple devices.
• Leads design, modernization, and reliable operation of endpoint management platforms.
• Builds automation, standards, and documentation for scalable endpoint services.

Responsibilities

• Design and modernize endpoint management platforms and operating model.
• Develop automation, standards, and supporting documentation.
• Provide senior technical escalation for complex issues.
• Collaborate with Service Delivery and Field Support on incidents and requests.

Skills

Endpoint management

Microsoft Intune

Windows Autopilot

Windows Autopatch

Apple Business Manager

Zero-touch deployment

Technical leadership

Tools

Microsoft Entra ID

Patch My PC

Apple Business Manager

Job description

Trilon is building a supercharged, technology-enabled future for our people and partners. The Senior Endpoint Engineer is the senior technical owner for Trilon's workplace endpoint ecosystem, standards, and operating model across Windows, Apple devices, Microsoft Teams Rooms, and the enterprise copier and plotter fleet.

Reporting to the Vice President, Infrastructure & Operations, this role leads the design, modernization, and reliable operation of endpoint management through Microsoft Intune, Windows Autopilot, Windows Autopatch, Patch My PC, Microsoft Entra ID, Apple Business Manager, and related technologies. The goal is a secure, consistent, measurable, and increasingly zero-touch experience for employees across Trilon partner firms.

This is an individual-contributor technical-lead role, not a formal people-manager position. Working within a small, highly capable engineering function, the role sets technical direction and builds the platforms, automation, standards, and documentation that allow endpoint services to operate reliably at scale. Service Delivery and Field Support retain responsibility for routine incidents, requests, onsite assistance, consumables, and first-line troubleshooting. This role becomes directly engaged when platform design, configuration, vendor coordination, automation, or support processes break down, and serves as the senior technical escalation point for complex or systemic issues.