Senior End User Services Engineer (Hybrid)

Ulta Beauty, Inc.

Bolingbrook (IL)

Ibrido

USD 103.000 - 125.000

Tempo pieno

14 giorni+

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Vantaggi offerti da questo lavoro

Hybrid work model

Health, dental, vision benefits

Descrizione del lavoro

Ulta Beauty is seeking a Senior Engineer - End User Services to design, implement, automate, and support scalable endpoint management across the corporate HQ, distribution centers, and store locations in a hybrid on-prem and cloud environment.

The role focuses on Windows and Mac endpoint engineering, Intune and Entra ID, and automation with PowerShell and Graph APIs, delivering secure, efficient guidance, runbooks, and documentation while meeting security and business continuity requirements.

Competenze

5+ years of progressive enterprise end-user computing or endpoint engineering experience, including design, implementation, automation, integration, and production support.
Advanced experience with Microsoft Intune in a large, distributed retail, manufacturing, or healthcare environment with high device volumes, significant business impact, and limited downtime windows.
Advanced experience with Windows and MacOS endpoint engineering, deployment, policy, application packaging, patching, security baselines, and troubleshooting.
Strong experience with Microsoft Entra ID, Microsoft 365, Microsoft Teams, Exchange, SharePoint, OneDrive, and Microsoft Graph APIs.
Strong PowerShell scripting and automation skills; experience with REST APIs, structured data formats, source control, and repeatable engineering practices.

Mansioni

Design and administer Microsoft Intune for Windows endpoints, including enrollment, provisioning, application delivery, configuration profiles, compliance policies, security baselines, update management, reporting, and remediation.
Partner with Security and Identity teams on Microsoft Entra ID, endpoint security controls, certificates, conditional access dependencies, privileged access, vulnerability remediation, and audit evidence.
Provide complex troubleshooting across devices, identity, network dependencies, cloud services, applications, integrations, and vendor platforms. Coordinate root cause analysis and permanent corrective actions.
Deliver technical design and support for the overall suite of Microsoft 365 services, including Teams, Email (Exchange, Outlook app, etc.), SharePoint, OneDrive, and Office for the web.
Leads EUS team’s portion of the project to migrate our on-prem Exchange server to the cloud.
Develop automation using PowerShell, Microsoft Graph APIs, platform-native remediation, reporting tools, and approved orchestration technologies.
Create engineering standards, support models, runbooks, knowledge articles, monitoring, dashboards, and technical documentation.
Ensure solutions meet Ulta Beauty architecture, security, privacy, change management, business continuity, disaster recovery, and operational support requirements.
Plan and execute production changes with appropriate testing, backout plans, communications, and validation. Account for retail peak periods and established change freeze requirements.
Use approved artificial intelligence-assisted tools to accelerate analysis, scripting, testing, documentation, and operational response without compromising security, privacy, or quality.