Senior EMS Service Technician

W3Global; Phoenix (AZ); In loco; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

W3Global in Phoenix is seeking a Senior Service Technician with strong hands-on BAS/HVAC controls experience. You will troubleshoot, program, maintain, and commission building automation systems while delivering customer service and supporting BAS project startups.

Key responsibilities include troubleshooting BAS/EMS, HVAC, and refrigeration controls; program, configure, and commission controllers, sensors, actuators; perform preventive maintenance and system optimization; diagnose complex

Competenze

• 5–8 years of HVAC controls/BAS experience.
• Hands-on experience with Niagara, Johnson Controls, and KMC.
• Advanced knowledge of BACnet, LON, and Modbus.
• Strong understanding of HVAC systems and controls components.
• Experience with BAS networking, troubleshooting, programming, and commissioning.
• Ability to diagnose and resolve complex controls issues.
• Strong communication and customer service skills.
• Willingness to work overtime and participate in after-hours on-call rotation.

Mansioni

• Troubleshoot and repair BAS/EMS, HVAC, and refrigeration controls.
• Program, configure, and commission controllers, sensors, actuators, and control systems.
• Perform preventive maintenance, calibration, and system optimization.
• Troubleshoot BACnet MS/TP, BACnet IP, LON, and Modbus networks.
• Configure and troubleshoot Niagara Supervisors, Stations, and Platforms.
• Perform Niagara integrations, migrations, and graphics.
• Handle service calls independently and provide customer technical support.
• Support BAS project startups, warranty work, and small service projects.
• Mentor technicians and coordinate with contractors, manufacturers, and clients.
• Complete service documentation and participate in after-hours/on-call rotation.

Conoscenze

Hands-on HVAC

Customer service

Troubleshooting

Documentation

Strumenti

Niagara

Johnson Controls

KMC

BACnet

LON

Modbus

Descrizione del lavoro

Senior Service Technician - BAS/HVAC Controls
Work Type: Full-Time, Onsite

About The Role

We are seeking a Senior Service Technician with strong hands-on experience in BAS/HVAC controls. The role will troubleshoot, program, maintain, and commission building automation systems while providing customer service and supporting BAS project startups.

Main Responsibilities

• Troubleshoot and repair BAS/EMS, HVAC, and refrigeration controls.
• Program, configure, and commission controllers, sensors, actuators, and control systems.
• Perform preventive maintenance, calibration, and system optimization.
• Troubleshoot BACnet MS/TP, BACnet IP, LON, and Modbus networks.
• Configure and troubleshoot Niagara Supervisors, Stations, and Platforms.
• Perform Niagara integrations, migrations, and graphics.
• Handle service calls independently and provide customer technical support.
• Support BAS project startups, warranty work, and small service projects.
• Mentor technicians and coordinate with contractors, manufacturers, and clients.
• Complete service documentation and participate in after-hours/on-call rotation.

Main Requirements

• 5-8 years of HVAC Controls / BAS experience.
• Strong hands-on experience with Niagara, Johnson Controls, and KMC.
• Advanced knowledge of BACnet, LON, and Modbus.
• Strong understanding of HVAC systems and controls components.
• Experience with BAS networking, troubleshooting, programming, and commissioning.
• Ability to independently diagnose and resolve complex controls issues.
• Strong communication, documentation, and customer service skills.
• Willingness to work overtime and participate in after-hours on-call rotation.

Key screening requirement: Candidates must have advanced hands-on BAS/HVAC controls experience, particularly with Niagara, Johnson Controls/KMC, BACnet, programming, and complex troubleshooting.