Senior Employee Relations Specialist

Vaco by Highspring; Gahanna (OH); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Vaco by Highspring is seeking a Senior Employee Relations Specialist to provide hands-on HR support within a large hourly workforce. The role focuses on workplace investigations, performance and conduct issues, conflict resolution, policy interpretation, and employment law, with an on-site schedule and weekend coverage.

The successful candidate will work closely with employees and frontline leaders, guiding managers, documenting investigations, and ensuring compliant, consistent handling of

Formación

• Bachelor's degree required and 8+ years of HR experience with employee relations focus.
• Experience conducting workplace investigations from intake to resolution.
• Experience supporting a large hourly/frontline workforce.
• Knowledge of federal/state employment laws and compliant HR practices.
• Experience with performance management, progressive discipline, and terminations.
• Visible presence within an operational environment and coaching leaders.

Responsabilidades

• Serve as primary ER resource for a large hourly frontline employee population.
• Lead workplace investigations involving complaints, misconduct, and policy violations.
• Guide supervisors through performance management, attendance, and discipline.
• Provide timely guidance to operational leaders on ER issues.
• Interpret and apply HR policies and employment laws consistently.
• Advise managers on performance, conduct, and workplace conflict.
• Support ADA accommodations, FMLA/leaves, and related matters with HR partners.
• Maintain thorough documentation of investigations and actions.

Conocimientos

Employee relations

Investigations

Performance management

Policy interpretation

Employment law

Educación

Bachelor's degree

Descripción del empleo

Position requires working 100% on-site. Multiple schedules are available, with current needs primarily on second and third shifts, including weekend coverage.

A growing organization is seeking a Senior Employee Relations Specialist to provide hands‑on HR support within a large, fast-paced hourly workforce. This position will serve as a key employee relations resource for employees and frontline leaders, with a particular focus on workplace investigations, performance and conduct issues, conflict resolution, policy interpretation, and employment law.

This is a highly visible, hands‑on position that will spend significant time working directly with employees and supervisors in the operational environment. The ideal candidate brings extensive employee relations experience and is comfortable independently assessing complex situations, coaching leaders in real time, and resolving issues in a practical and consistent manner.

Responsibilities

• Serve as a primary employee relations resource for a large hourly and frontline employee population.
• Provide hands‑on HR support throughout the workplace, regularly engaging with employees and supervisors to proactively identify and address concerns.
• Lead workplace investigations involving employee complaints, misconduct, policy violations, workplace conflict, and other sensitive matters.
• Guide supervisors through performance management, attendance issues, progressive discipline, corrective action, and terminations.
• Respond to employee relations issues as they arise and provide timely guidance to operational leaders.
• Interpret and consistently apply HR policies, employment laws, and established workplace practices.
• Advise managers on employee performance, conduct, workplace conflict, and other personnel matters.
• Support ADA accommodations, FMLA and leave-related matters, and other employment-law considerations in partnership with appropriate HR resources.
• Maintain thorough and accurate documentation related to investigations, disciplinary actions, and employee relations matters.
• Identify trends within employee relations activity and recommend opportunities to improve policies, processes, training, and manager effectiveness.
• Build trusted relationships with employees and leaders by maintaining a consistent and visible presence within the operation.
• Support labor relations activities, including interpretation of collective bargaining agreements, grievances, and other union-related matters, as applicable.
• Partner with the broader HR team on initiatives supporting employee engagement, retention, compliance, and organizational effectiveness.

Qualifications

• Bachelor's degree required.
• 8+ years of progressive Human Resources experience, with significant responsibility for employee relations.
• Demonstrated experience independently conducting workplace investigations and managing complex employee relations matters from intake through resolution.
• Experience supporting a large hourly or frontline workforce required.
• Knowledge of federal and state employment laws and experience advising leaders on compliant HR practices.
• Experience with performance management, progressive discipline, terminations, conflict resolution, and supervisor coaching.
• Comfortable maintaining a highly visible presence within an operational environment and working directly with employees and frontline leadership.
• Experience within manufacturing, distribution, logistics, warehousing, healthcare, hospitality, or another large hourly environment preferred.
• Labor relations experience, including exposure to union environments, collective bargaining agreements, grievances, or union representatives, is highly preferred.
• Working knowledge of ADA accommodations, FMLA, leaves, and related employment matters.
• Excellent judgment, communication, and problem-solving skills with the ability to remain composed when handling sensitive or time-critical employee situations.
• Ability to work a fully onsite, nontraditional schedule that includes evening and weekend coverage.

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [e-mail].

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations; and
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).