Senior Employee Relations Leader: Policy & Investigations

Gusto; Denver (CO); Hybrid; USD 151,000 - 218,000; Full time

Job summary

Gusto is seeking an experienced Employee Relations Manager to lead the ER team and partner with Legal, People Partners, and business leaders on sensitive matters. You will guide investigations, coaching plans, and policy interpretation to maintain a fair, compliant culture.

You'll coach managers through performance improvements, drive risk reduction, and embrace AI-native approaches to analyze trends while protecting confidential information across a fast-scaling tech company.

Qualifications

• Bachelor's degree in human resources, business administration, or related field.
• An advanced degree or JD is a plus.
• 7–10+ years of progressive HR or Employee Relations experience, incl. leadership.
• Deep knowledge of employment law (EEOC, ADA, FMLA, FLSA) and investigations.

Responsibilities

• Lead a team of Employee Relations Partners and set quality standards.
• Oversee high-risk workplace investigations with thorough documentation.
• Manage end-to-end performance-management casework with coaching plans.
• Translate codes of conduct into consistent practices across departments.
• Provide strategic advice to senior leaders on personnel decisions.
• Track ER metrics and recommend actions to reduce risk.

Skills

HR leadership

Employment law knowledge

ER casework experience

Data literacy

Education

Bachelor's degree in HR or related field

Advanced degree or JD

Job description

Gusto is seeking an experienced Employee Relations Manager to lead the ER team and partner with Legal, People Partners, and business leaders on sensitive matters. You will guide investigations, coaching plans, and policy interpretation to maintain a fair, compliant culture.

You'll coach managers through performance improvements, drive risk reduction, and embrace AI-native approaches to analyze trends while protecting confidential information across a fast-scaling tech company.