Senior Employee Benefits Account Manager

Lockton Companies; Seattle (WA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Industry-leading health insurance

Career growth opportunities

Job summary

Lockton Companies in Seattle is seeking a motivated Senior Account Manager for Employee Benefits, responsible for managing a designated book of business, ensuring client satisfaction, and delivering excellent service. You will lead the servicing, marketing, and issue resolution processes, requiring strong relationship-building skills and experience in the insurance industry.

The ideal candidate will have at least three years of relevant experience and a bachelor’s degree in Business Administration, enhancing our commitment to client success with a focus on teamwork and detail.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• Minimum three years of client service experience.
• Strong working knowledge of the brokerage/commercial insurance industry.

Responsibilities

• Lead servicing of a designated book of business.
• Address and resolve escalated claims and billing issues.
• Develop financial models and reports for clients.
• Participate in client strategy and renewal meetings.
• Mentor and train junior-level staff.

Skills

Client relationship management

Attention to detail

Insurance industry knowledge

Microsoft Office Suite

Education

Bachelor’s Degree in Business Administration or related field

3+ years of client services experience

Job description

Lockton Companies in Seattle is seeking a motivated Senior Account Manager for Employee Benefits, responsible for managing a designated book of business, ensuring client satisfaction, and delivering excellent service. You will lead the servicing, marketing, and issue resolution processes, requiring strong relationship-building skills and experience in the insurance industry.

The ideal candidate will have at least three years of relevant experience and a bachelor’s degree in Business Administration, enhancing our commitment to client success with a focus on teamwork and detail.