Senior Emergency Medical Services Coordinator

County of Riverside; Riverside (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

County of Riverside is seeking a Senior Emergency Medical Services (EMS) Coordinator in Riverside to oversee the development, coordination, and delivery of hospital and pre-hospital care. The role focuses on monitoring performance metrics, supervising EMS personnel, and coordinating EMS policy, budgeting, and collaboration with hospitals, trauma centers, and public health partners.

Qualifications include a California RN with ACLS or a Paramedic license plus ACLS, or a public health/EMS degree

Qualifications

• Knowledge of State of California EMS statutes and regulations.
• Supervisory theory and techniques.
• Ability to collect, compile and analyze EMS data.
• Strong communication skills, oral and written.

Responsibilities

• Provide technical supervision for EMS personnel and review work of subordinates.
• Develop QA/QI criteria and data collection systems for EMS performance.
• Assist in budget development and monitor expenditures.
• Assist in EMS pre-hospital policies and procedures.
• Audit EMS reports and investigate incident reports for quality of care improvements.
• Coordinate with hospitals, ambulance services, and public health partners on EMS standards.

Skills

EMS regulations

Supervisory skills

Data analysis

Communication

Public health familiarity

Education

Bachelor's degree in public health, allied health, nursing, emergency management or related field

Tools

MS Office

Job description

The Emergency Management Department is seeking a Senior Emergency Medical Services (EMS) Coordinator to join our team in the Riverside office. In this role, the Senior EMS Coordinator will oversee the development, coordination, and delivery of hospital and pre-hospital care, monitoring performance metrics and overseeing the emergency communication systems and implementation.

Meet the Team!

The Riverside County Emergency Management Department (EMD) is a public safety department that includes the Business & Finance Division (BFD), the Emergency Planning Division (EPD), the Riverside County Emergency Medical Services Agency (REMSA), the Emergency Services Division (ESD) and the Reporting, Analytics, and Data Unit (RAD). EMD coordinates emergency management and emergency medical services in order to mitigate, prevent, prepare for, respond to, and recover from emergencies and disasters.

Responsibilities

• Provide technical supervision for EMS personnel; assign and review the work of subordinates and provide guidance and direction to them.
• Develop quality assessment and improvement criteria to monitor EMS activities; develop and implement data collection systems for analyzing and assessing the effectiveness of pre-hospital and trauma care.
• Develop budget recommendations concerning which line items need to be increased or decreased; monitor the budget through expense/revenue reports; track expenditures for programs and identify potential budget issues.
• Assist in the development of EMS pre-hospital policies and procedures.
• Audit EMS reports and investigate incident reports to identify quality of care issues, recommending alternative solutions to problems.
• Conduct site visits for pre-hospital providers, trauma centers, base, and receiving hospitals; provide staff services to assigned EMS committees.
• Assist EMS or Public Health staff by interpreting policies, procedures, laws, and regulations pertaining to EMS.
• Review and evaluate suitability of EMS and disaster response training and continuing education programs to ensure compliance with legislative requirements.
• Serve as a liaison between public health and medical system stakeholders and the Department of Public Health.
• Oversee the development, implementation and monitoring of the Medical Health Operational Area Coordination (MHOAC) Duty Officer Program.
• Ensure that public health and medical emergency response plans, policies and procedures are coordinated with County and city emergency management programs, first responders, schools, and other community partners.

Qualifications

Option I

License/Certificate: Possession of a valid license to practice as a Registered Nurse in the State of California and possession of a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.

Experience: Three years as a Registered Nurse in an acute care hospital setting, one year of which must have been in an emergency department or as a Disaster Coordinator.

Option II

Certificate: Possession of a Paramedic License and possession of a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.

Experience: Five years as a Paramedic.

Option III

Education: Graduation from an accredited college or university with a bachelor's degree in public health, allied health, nursing, emergency management, or other related field. Additional qualifying experience may substitute up to a maximum of two years for the required education on the basis of one year of experience being equal to 30 semester or 45 quarter units of college.

Experience: Three years in an emergency medical setting or public health/medical emergency management setting, at least one year of which included responsibility for implementing and monitoring an emergency medical services program (e.g., emergency ambulance service, health department or hospital emergency management program).

Option IV

Certificate: Possession of a Paramedic License and possession of a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.

Experience: One year as an Emergency Medical Services Coordinator or Emergency Services Coordinator or equivalent with the County of Riverside.

All Options

Knowledge of: State of California statutes and regulations on emergency medical services; supervisory theory and techniques; basic medical terminology and equipment related to pre-hospital and trauma care; group dynamics and community organizations; techniques for collecting, compiling and analyzing data pertinent to EMS pre-hospital and trauma systems and care; statistical record keeping; principles and practices of training; methods of program evaluation and curriculum development; personal computers and ability to effectively use software programs (e.g., word processing, spreadsheets and databases).

Ability to: Technically supervise the work of EMS Coordinators and other designated personnel; safely drive a vehicle to and from various locations; effectively assign and review the work of EMS Coordinators and other designated personnel; develop and recommend solutions to problems identified in an EMS or public health and medical disaster response system; coordinate between governmental and private agencies, hospital staff and advisory committees assigned to develop, implement and maintain standards, protocols and procedures regarding the EMS or public health and medical disaster response system; establish and maintain effective working relationships with co-workers, peers and community groups; communicate effectively orally and in writing; understand, interpret and apply provisions of federal, state and local laws, regulations, policies, and procedures pertinent to EMS or public health and medical disaster response systems; perform effectively in an environment of constantly changing priorities and real life crises; read and understand technical materials and reports on emergency medical care, including medical reports.

Other Requirements

License: Possession of a valid California Driver's License.

Proof of degree/education, Paramedic License, RN License, and a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA-approved equivalent must be uploaded and provided at the time of application, or your application will be considered incomplete.

Who may apply?

This recruitment is open to all applicants.