Senior Eligibility Specialist - Public Health Coverage

State of Hawaiʻi; Hawaii; On-site; USD 57,000 - 72,000; Full time

Job summary

State of Hawaiʻi is seeking Eligibility Workers within the Med-QUEST Division to determine initial and ongoing eligibility for health and medical coverage programs. Workers review cases and may assist as a supervisor for a large unit while performing related duties as assigned.

The role requires strong verbal skills, ability to interpret written directions, and experience in customer interactions. Training and federal/state program knowledge are provided as part of the position in a public

Qualifications

• Three (3) years of general experience in public contact and answering inquiries.
• Experience using a computer to retrieve and enter data.
• High school diploma or equivalent acceptable for qualification.

Responsibilities

• Determine initial and ongoing eligibility for health and medical coverage programs.
• Review cases and perform internal reviews or supervisory tasks as assigned.
• Provide information and guidance to applicants/recipients and explain policies.

Skills

Public contact

Customer service

Data entry

Education

High school diploma

Job description

State of Hawaiʻi is seeking Eligibility Workers within the Med-QUEST Division to determine initial and ongoing eligibility for health and medical coverage programs. Workers review cases and may assist as a supervisor for a large unit while performing related duties as assigned.

The role requires strong verbal skills, ability to interpret written directions, and experience in customer interactions. Training and federal/state program knowledge are provided as part of the position in a public