Senior Electrical Field Technician – Start-up Expert

Industrial Electric Manufacturing; Boardman (OR); On-site; USD 85,000 - 110,000; Full time

Job summary

Industrial Electric Manufacturing (IEM) seeks a Field Service Technician Level III in Boardman, OR to perform advanced start-up, commissioning, installation, testing, troubleshooting, service, and repair of IEM equipment. You will work independently, resolve complex issues, mentor Level I and II technicians, and support critical customer engagements.

This role requires strong diagnostic skills, precise documentation, and effective collaboration with project managers, engineering, and field

Qualifications

• Minimum 3+ years electrical, mechanical, technical, manufacturing, commissioning, or field service experience preferred.
• Minimum 2+ years experience supporting switchgear start-up, commissioning, troubleshooting, repair, or related field service activities preferred.
• Demonstrated ability to independently troubleshoot and resolve complex electrical, mechanical, power distribution, or commissioning-related issues in the field.
• Ability to read and interpret electrical wiring diagrams, schematics, work instructions, technical drawings, and service documentation.
• Strong diagnostic, problem-solving, and troubleshooting skills required.
• Ability to safely use hand tools, power tools, and electrical testing equipment.
• Working knowledge of electrical safety practices, PPE requirements, and safe work procedures.
• Good verbal and written communication skills, including the ability to provide clear technical updates to customers, contractors, Project Managers, Field Service leadership, and internal support teams.
• Ability to work independently with limited supervision and escalate critical issues appropriately.
• Strong organizational skills with the ability to accurately document service activities, root cause analysis, corrective actions, and follow-up items.
• Ability to provide technical guidance, mentoring, or on-the-job training to Level I and Level II technicians as needed.

Responsibilities

• Perform advanced startup, commissioning, testing, troubleshooting, service, and repair of IEM equipment.
• Install, modify, inspect, and support electrical or mechanical components and subassemblies.
• Lead or support complex field service activities, including high-priority customer issues and commissioning needs.
• Attend project meetings and coordinate with contractors, clients, Project Managers, Field Service leadership, and internal teams.
• Analyze system failures, identify root causes, and determine corrective actions for complex issues.
• Troubleshoot electrical circuits, control wiring, networking equipment, and related field service issues.
• Coordinate with Project Managers, facilities, engineering, quality, and other teams to resolve issues.
• Document service activities, root cause analysis, corrective actions, parts usage, and follow-up requirements.
• Provide technical guidance, mentoring, shadowing, and on-the-job training to Level I and II technicians.
• Perform other duties as assigned by management.

Skills

Tech knowledge

Safety compliance

Diagnostic skills

Attention to detail

Communication

Teamwork

Customer focus

Independence

Documentation

Mentorship

Quality of work

Education

Associate degree or equivalent

Job description

Industrial Electric Manufacturing (IEM) seeks a Field Service Technician Level III in Boardman, OR to perform advanced start-up, commissioning, installation, testing, troubleshooting, service, and repair of IEM equipment. You will work independently, resolve complex issues, mentor Level I and II technicians, and support critical customer engagements.

This role requires strong diagnostic skills, precise documentation, and effective collaboration with project managers, engineering, and field