Senior EDI & IT Operations Leader

SBH Fashion; New York (NY); On-site; USD 85,000 - 115,000; Full time

Job summary

SBH Fashion is seeking an experienced EDI/IT Manager to lead a two-person team and drive efficient electronic data interchange with customers and suppliers. The role combines strong EDI expertise with problem-solving and people management to improve processes and systems.

You will oversee day-to-day EDI operations, collaborate with Shipping, Warehouse and Sales, and drive continuous improvements while ensuring accurate data exchanges and high service levels.

Qualifications

• 5+ years of hands-on EDI experience at a consumer products company.
• Strong understanding of EDI transactions, system integrations, and end-to-end order processing.
• Excellent problem-solving skills, attention to detail, and ability to work under pressure with tight deadlines.
• Strong communication skills to bridge technical requirements with business needs.

Responsibilities

• Oversee day-to-day EDI processes including orders, invoices, dispatch notes, and acknowledgements (GS1-128 labels).
• Collaborate with Shipping, Warehouse and Sales to resolve system and process issues.
• Reduce avoidable chargebacks by addressing shipping errors, labeling, packaging, and EDI failures.
• Monitor EDI performance, identify errors and recurring issues, and implement effective solutions.
• Manage EDI customer and supplier setups, testing, onboarding, and maintenance.

Skills

EDI experience

Team leadership

Tools

Sage

Kissinger

Job description

SBH Fashion is seeking an experienced EDI/IT Manager to lead a two-person team and drive efficient electronic data interchange with customers and suppliers. The role combines strong EDI expertise with problem-solving and people management to improve processes and systems.

You will oversee day-to-day EDI operations, collaborate with Shipping, Warehouse and Sales, and drive continuous improvements while ensuring accurate data exchanges and high service levels.