Senior Edge Network Operations Engineer

Meta; Richmond (VA); On-site; USD 107,000 - 159,000; Full time

Job summary

Meta is seeking a Network Operations Engineer to join the Edge and Network Services (ENS) Foundation NetOps team. The role focuses on hyperscale data center cabling, fiber connectivity, and IP networking to support field repair services and operational reliability across our fleet.

You will collaborate with internal teams and external vendors to drive strategies, improve efficiency, and ensure operational supportability aligns with business needs.

Qualifications

• Bachelor's degree in CS/CE or equivalent practical experience.
• 4+ years operating large-scale network infrastructure.
• Hands-on with optical/network test gear and WDM equipment.
• Strong communication with vendors and global partners.
• Experience troubleshooting and root-cause analysis.

Responsibilities

• Respond to incidents and SEVs across edge, caching, and network infrastructure.
• Identify and implement changes to improve security and continuity.
• Drive process improvements to raise efficiency and quality.
• Collaborate with internal customers and vendors for integration.
• Lead cross-functional teams to deliver projects and roadmaps.
• Design processes to manage data/asset protection risks.
• Maintain operational documentation and data accuracy.
• Identify automation opportunities and implement lightweight code.
• Measure metrics on escalations, faults, capacity, and vendor performance.
• Communicate goals and outcomes clearly across the scope.
• Travel up to 25% as needed.

Skills

Incident response

Change management

Operations

Collaboration

Team leadership

Risk management

Automation

Data measurement

Communication

Travel flexibility

Education

Bachelor's degree in Computer Science or related

Equivalent practical experience

Tools

Cisco routers

Juniper routers

Arista switches

Nexus data center switching

WDM equipment

Network & fiber test gear

Job description

Meta is seeking a Network Operations Engineer to join the Edge and Network Services (ENS) Foundation NetOps team. The role focuses on hyperscale data center cabling, fiber connectivity, and IP networking to support field repair services and operational reliability across our fleet.

You will collaborate with internal teams and external vendors to drive strategies, improve efficiency, and ensure operational supportability aligns with business needs.