Senior Ecommerce Growth Leader

CALPAK; Gardena (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Annual bonus plan

Medical, Dental & Vision insurance

401K w/ company matching

Life insurance & Disability coverage

Accrued paid time off & floating holls

Monthly wellness credits

Dog friendly office

Employee discount

Job summary

CALPAK, founded in 1989 and based in Los Angeles, seeks a Sr. Ecommerce Manager in Gardena to lead the Ecommerce team, translate strategy into roadmaps, and own day-to-day performance across merchandising, SEO, and campaigns.

You will drive growth through data-driven decisions, mentor a high-performing team, and collaborate with Marketing, Product, and Operations to optimize the customer journey.

Qualifications

• 7+ years of ecommerce experience including growth of a DTC or consumer ecommerce business.
• 3+ years of people management leading ecommerce or digital teams.
• Strong understanding of the ecommerce customer journey, including acquisition, onsite merchandising, product discovery, conversion optimization, and retention.
• Experience using ecommerce data to identify opportunities and translate insights into clear business recommendations.
• Strong knowledge of ecommerce merchandising, search/browse experiences, conversion-rate optimization, experimentation, and digital customer experience best practices.
• Hands-on experience with Shopify and GA4; Shopify Plus experience preferred.
• Must be able to commute to CALPAK’s Gardena office; on-site first three months with transition to hybrid work.

Responsibilities

• Translate long-term ecommerce strategy into prioritized roadmaps, plans, and team objectives.
• Lead, mentor, and develop a high-performing Ecommerce team.
• Own day-to-day ecommerce performance: revenue, conversion rate, AOV, onsite engagement, campaigns.
• Establish weekly/monthly performance reviews and translate insights into actions.
• Lead ecommerce merchandising, onsite optimization, search/browse strategy, and experiments.
• Own end-to-end ecommerce campaigns, promotions, and launches; ensure readiness and evaluation.
• Collaborate with Marketing, Creative, Product, Planning, and Operations on launches and catalog decisions.
• Oversee SEO agency; align priorities with ecommerce roadmap and goals.
• Represent ecommerce in UX/UI and web development; define requirements and prioritize backlog.
• Manage ecommerce agencies and technology partners; ensure timely, quality deliverables.
• Build cross-functional relationships across teams and stakeholders.
• Leverage AI tools to improve processes, automation, and workflows.
• Foster a culture of ownership, accountability, analytics, collaboration, and continuous improvement.

Skills

Ecommerce experience

People management

Customer journey

Data-driven decisions

Merchandising

CRO

A/B testing

UX knowledge

Communication

AI automation

Tools

Shopify

GA4

Job description

CALPAK, founded in 1989 and based in Los Angeles, seeks a Sr. Ecommerce Manager in Gardena to lead the Ecommerce team, translate strategy into roadmaps, and own day-to-day performance across merchandising, SEO, and campaigns.

You will drive growth through data-driven decisions, mentor a high-performing team, and collaborate with Marketing, Product, and Operations to optimize the customer journey.