Senior eCOA Implementation Project Lead

IQVIA; Durham (NC); On-site; USD 88,000 - 220,000; Full time

Job summary

IQVIA seeks a Project Manager to lead eCOA project delivery for internal and external clients. You will validate scope, plan and schedule, and ensure high-quality service across full project lifecycles.

The role requires clinical research expertise, strong leadership, excellent communication in English, and the ability to manage cross-location teams with occasional international travel.

Qualifications

• Bachelor Degree or equivalent.
• PMP / PRINCE II certification is a plus.
• In-depth project management experience ideally within clinical research.
• Experience and understanding of the clinical research environment and GCP principles.
• Strong leadership, diplomatic and motivational skills.
• Open, transparent and excellent communication skills, fluency in English both verbal and written.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Excellent in planning, organizing and monitoring.
• Self-motivated, decisive, with the ability to adapt to change and competing demands.
• Able to communicate and deal effectively with all levels of the organization. Confident and comfortable with public speaking in front of a large and diversified audience.
• Solid technical background, with understanding or hands-on experience in software development and clinical technologies (EDC, eCOA, IWRS etc).
• Strong working knowledge of Microsoft Office tools.

Responsibilities

• Manage day to day implementation of eCOA projects
• Manage internal staff to support customer projects and internal service projects
• Define and monitor project scope, budget, timelines, resources, quality and deliverables for full life cycle
• Ensure the project team adheres to high quality service and all applicable corporate and client policies and standards
• Regularly review project contract terms and conditions, and project plan to ensure that all assumptions are still valid
• Work in close collaboration with the internal or external project stakeholders to achieve the study goals
• Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships
• Communicate effectively with customers to identify needs and propose solutions
• Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer
• Provide technical direction for the development, design, and systems integration for customer engagements
• Responsible for managing the development, review and approval of project related study documentation during throughout the full life cycle of the project implementation
• Provide regular updates and reports to Sponsor and IQVIA upper management
• Conduct regular status meetings, reviewing project schedule, risks, issues and outstanding action items
• Implement and monitor a risk management plan at the project level (raise to program level, as necessary)
• Implement corrective actions as needed to maintain project performance
• Identifies opportunities for improving and streamlining projects
• Manage vendor relationship and tasks
• Manages the Lessons Learned process throughout the project lifecycle
• Communicate customer requirements to the product management teams, advocate on the customer’s behalf, and communicate the status of enhancement requests to customers
• Manage project team members across multiple locations and time zones
• International Travel required as needed

Skills

PMP/PRINCE II

Project management

Leadership

Communication

Problem solving

English fluency

Education

Bachelor Degree or equivalent

Tools

EDC

eCOA

IWRS

Microsoft Office

Job description

IQVIA seeks a Project Manager to lead eCOA project delivery for internal and external clients. You will validate scope, plan and schedule, and ensure high-quality service across full project lifecycles.

The role requires clinical research expertise, strong leadership, excellent communication in English, and the ability to manage cross-location teams with occasional international travel.