Senior E-commerce Strategy & Key Account Lead

H. T. PROF Group; Lancaster (SC); On-site; USD 100,000 - 130,000; Full time

Job summary

Nutramax is seeking an Amazon Customer Business Manager to oversee the company’s Amazon channel strategy and customer management. You will help develop and implement go-to-market plans, coordinate sales and marketing with key accounts, and drive category leadership.

This role sits in the Commercial team and focuses on planning, budgeting, promotion, forecasting, and relationship building. The CBM will collaborate with brand marketing to define strategies from concept to launch, analyze market

Qualifications

• 5+ years of eCommerce sales and account management experience domestically or internationally.
• 8+ years of customer account management experience.
• Commercial awareness, marketing and sales background.
• Experience developing and executing sales and marketing strategies, plans and campaigns.
• Strong commercial and analytical skills with KPI communication to executives.
• Knowledge of e-commerce contracts and T&Cs.
• Experience with pet products a plus.
• Domestic travel 10%–20%
• Strong written and oral communication skills.
• Education: Bachelor’s Degree or MBA in business or related discipline; MBA a plus.

Responsibilities

• Lead development of commercial strategy and sales plans with key customers.
• Manage and build relationships with key accounts to meet annual sales and profit targets.
• Provide P&L oversight for key accounts to maximize profitability.
• Develop annual sales and marketing plans with brand and channel marketing leaders; execute promotional plans.
• Collaborate cross-functionally to define go-to-market strategies from concept to launch.
• Analyze market and competitive landscape to position Nutramax brands as category leaders.
• Develop annual customer budgets, pricing recommendations, and trade budgets.
• Create annual forecasts and provide monthly updates with Demand Planning.
• Advise Marketing on market demand and promotional opportunities.
• Oversee brand protection and coordinate with Brand Protection and Marketing to remedies issues.
• Communicate with other departments to foster teamwork.
• Other duties as assigned.

Skills

eCommerce sales

Account management

P&L oversight

Go-to-market strategy

Forecasting

Negotiation

Cross-functional

Data analysis

SEO/SEM

MS Office

Education

Bachelor/MBA in business

Job description

Nutramax is seeking an Amazon Customer Business Manager to oversee the company’s Amazon channel strategy and customer management. You will help develop and implement go-to-market plans, coordinate sales and marketing with key accounts, and drive category leadership.

This role sits in the Commercial team and focuses on planning, budgeting, promotion, forecasting, and relationship building. The CBM will collaborate with brand marketing to define strategies from concept to launch, analyze market