Senior Dynamics 365 Developer

Mbi Llc

Richmond (VA)

Hybrid

USD 130,000 - 180,000

Full time

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Job summary

Mbi Llc in the United States is seeking a senior Dynamics 365 technical lead to guide implementation and integration projects across D365 Customer Service and Power Platform.

You will lead design, configuration, and development using .NET, SQL, Azure, and Dataverse; collaborate with IT and business units; support governance and best practices. Remote work with potential on-site duties and after-hours support may be needed.

Qualifications

Experience as a D365 Technical Lead.
Experience with Dynamics 365 Customer Service configuration and usage.
Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365.
Experience with Power Platform and Dataverse.
Experience with using standard & premium connectors with PowerApps and Power Automate.
Experience with DevOps in Power Platform/D365 Environments.
Experience with Data Integrations and Migrations using ADF & SSIS Packages.

Responsibilities

Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
Strong experience with troubleshooting and remediation of Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
Develop and disseminate documentation on platform usage and governance.
Prepare mockups/prototypes based on requirements and provide solutions that meet business needs.
Function as a liaison between IT and business units; serve as a point of contact for issue logging, tracking, and resolution.
Assist customers in distinguishing between Dynamics 365/PowerApps/Power Automate and other offerings; propose efficient alternatives.
Contribute to improving processes and policies within the Business Enablement Services program.
Be available for after-hours support and on-call duties.

Skills

D365 Technical Lead

D365 Customer Service

D365 Customization & Development

Power Platform & Dataverse

PowerApps & Power Automate Connectors

DevOps in Power Platform / D365

Data Integrations (ADF & SSIS)

Job description

Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Customer Service module.
Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.
Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform’s use at VDOT.
Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
Contribute to improving our processes and policies within the Business Enablement Services program.
Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)
Other duties as assigned.

Professional Experience:

Strong organizational and interpersonal skills.
Logical, clear and concise written and verbal communication skills.
Ability to work seamlessly within a team as well as manage individual tasks.
Ability to react quickly to a fast paced, rapidly changing environment.
Rely on experience and judgment to plan and accomplish goals.
Independently perform a variety of complicated tasks.
Work with a team of Developers and System Engineers.
Communicate clearly and effectively, both speaking and in writing.
Review & refine existing processes to better align with agency/group priorities.
Review the existing procedures and propose, execute, and/or direct necessary changes.
Participate in on-call duties as necessary.
Be able to work-from-home and still provide expected level of support.
Be available to support after hours work as needed.