Power Platform/D365 Lead

Mbi Llc; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology solutions provider located in Richmond, Virginia, is seeking a candidate to develop, test, and maintain Microsoft Power Platform and D365 solutions. Responsibilities include mentoring staff, coordinating with IT agencies, and ensuring application security. The ideal candidate will have extensive experience with Power Platform tools and D365 Customer Service Module, strong communication skills, and familiarity with Agile methodologies. This is a pivotal role driving digital transformation and governance standards within the organization.

Qualifications

• 5 years of Power Platform experience, specifically with Power Apps, Dataverse, and Power Automate.
• 3 years managing D365 Customer Service Module.
• 3 years in role-based security configuration for Power Platform and D365.

Responsibilities

• Develop, test, maintain, and document Microsoft Power Platform and D365 solutions.
• Mentor and guide DPOR staff in using Power Platform/D365 tools.
• Coordinate with Virginia Information Technology Agency to administer environments.

Skills

Microsoft Power Platform experience

D365 Customer Service Module

Role-based security configuration

Agile delivery

Strong communication skills

Tools

Power Apps

Azure Functions

Git Hub

Job description

Responsibilities

• 60%: Develop, test, maintain and document Microsoft Power Platform and D365 solutions
• Deliver all development and test applications and results to agreed upon specifications in agreed upon time frames (or coordinate with supervisor in advance if time frames do not appear to be able to be met)
• Conduct thorough testing and document results
• Identify and implement best practices for naming conventions, environment strategies, security and application life‑cycle management
• Implement all applications such that the applications and associated architecture and integrations are performing well, secure, and are managed in a way that does not cause disruption or data integrity issues
• Promote applications successfully through appropriate environments while maintaining proper change control (including documentation and rollback procedures)
• Produce technical documentation that is suitable for application support
• 20%: Mentor and guide DPOR staff in the development and use of solutions using the Power Platform / D365 tools and provide technical consultation, training and guidance on best practices, solution design and governance standards
• 10%: Collaborates with business users and IT leads to understand and document solution requirements and functionality. Develops comprehensive solution documentation, including operational support manuals, user guides, workflow diagrams and training materials
• 10%: Actively coordinates with the Virginia Information Technology Agency (VITA) that provisions DPOR's Power Platform and D365 Environments to administer the environments
• Engages with appropriate VITA and DPOR personnel in agreed upon timeframe to ensure that all assigned applications are running appropriately, securely and in a performant manner.
• Verifies that application data, integrations and environments are properly secured, backed up, retained and recoverable in accordance with approved backup schedules and disaster recovery standards

Qualifications

• Power Platform Experience – specifically Power Apps – canvas and model driven apps, Dataverse, Power Automate and Power Pages (Required) – 5 years
• D365 Customer Service Module (Required) – 3 years
• Role-based security configuration in Power Platform and D365 (Required) – 3 years
• Working experience with solution management (managed / unmanaged), environmental variables and reusable components (Required) – 3 years
• Working knowledge of SharePoint Online architecture and security fundamentals (Required) – 3 years
• Experience with Agile delivery, backlog refinement and stakeholder communication (Required) – 2 years
• Working knowledge of solution architecture, data modeling and performant querying, Azure functions and API integration (Required) – 3 years
• Working knowledge of custom components, reusability patterns and custom connectors (Required) – 3 years
• Experience implementing accessibility compliance (Section 508/WCAG) (Required) – 1 year
• CI/CD experience (Power Platform Pipelines / Git Hub) (Required) – 2 years
• Unit Testing and test automation (Required) – 2 years
• DevOps Tools (Required) – 2 years
• Experience with security, governance and environment strategy (DLP, role-based security, least privilege) (Required) – 2 years
• Experience mentoring and training others (Required) – 2 years
• Strong communication, problem-solving, strategy, documentation and cross-team collaboration skills (Required) – 3 years