Senior Dynamics 365 AI Architect (CRM & Integration)

Capgemini

Atlanta (GA)

Hybrid

USD 136,000 - 176,000

Full time

14 days+

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Benefits offered by this job

Healthcare

Retirement plan

Paid time off

Parental leave

Employee assistance

Mentoring program

Job summary

Capgemini is seeking an MS Dynamics CRM Technical AI Architect to lead architecture and design for Dynamics 365 CRM and Power Platform CoE across Atlanta and Chicago locations. The role emphasizes deep technical expertise, client engagement, and shaping scalable CRM solutions.

The ideal candidate has extensive experience with Dynamics 365 CRM, Power Platform, and Azure-based integration, along with strong leadership and DevOps capabilities to drive complex implementations in hybrid cloud

Qualifications

12–14 years of Dynamics 365 CRM experience with Power Platform CoE
Strong technical and client-facing skills
Experience with middleware and integration patterns (APIs/REST)

Responsibilities

Lead detailed design from requirements for Dynamics 365 CRM and Power Platform CoE.
Design components in a SOA environment with middleware tools like Mulesoft.
Hands-on experience with Dynamics 365 Online/On-premise and related CRM tools.
Provide highly available, scalable Dynamics 365 architecture.
Utilize Azure services for integration and data migration (Data Factory, Functions, Service Bus).
Set up DevOps pipelines for CRM on cloud platforms.