Microsoft Dynamics 365 CRM Technical Platform Manager

The Judge Group; Chicago (IL); Hybrid; USD 130,000 - 180,000; Full time

Job summary

The Judge Group is seeking a Microsoft Dynamics 365 CRM Technical Platform Manager to own the end-to-end Dynamics 365 CRM environment, mentor a small engineering team, and leverage AI tools to accelerate delivery. The role bridges custom D365, Power Platform, and business strategy in a high-visibility leadership track.

Responsibilities include owning enterprise CRM architecture, building custom UI and integrations, and guiding a team of 1-2 analysts.

Qualifications

• 3+ years of Dynamics 365 CE/Sales and Power Platform experience.
• Experience building custom HTML web resources and JScript-driven logic.
• Strong integration and API skills (APIM, FetchXML, SQL).
• Leadership or mentoring experience in a technical team.

Responsibilities

• Own Enterprise CRM Architecture for Dynamics 365 Sales and related apps.
• Build custom UI and logic using HTML/JScript and Power Apps components.
• Master complex integrations between D365, Dataverse, ERP, and external APIs.
• Champion an AI-first delivery approach to prototype and document solutions.
• Mentor 1-2 CRM analysts/administrators and enforce release standards.

Skills

Dynamics 365 CE

Power Platform

Dataverse

JScript

HTML

AI tools

Azure APIM

SQL

KingswaySoft

FetchXML

Tools

KingswaySoft

FetchXML

XrmToolBox

Job description

To maintain strong team cohesion and operational continuity, candidates must currently be based in the Greater Chicago Areaand commit to a hybrid schedule in a Northern Chicago Suburb (2-3 days/week on-site). All applicants must possess unrestricted work authorization in the United States.

Microsoft Dynamics 365 CRM Technical Platform Manager | Lead & Innovate with an AI-First Mindset

As the MS D365 Technical Platform Manager for our client, you won’t just manage a platform; you’ll own their customized Microsoft Dynamics 365 CRM environment end-to-end, build and mentor a high-performing engineering team, and leverage cutting-edge AI tools (like Claude) to accelerate delivery. If you are a deep D365 practitioner ready to bridge the gap between custom JScript/HTML web resources, Power Platform, and business strategy, this is your high-visibility leadership trajectory.

At-a-Glance Snapshot

• Role: Technical Business Systems Manager (Dynamics 365 / Power Platform)
• Location: Remote / Hybrid-Friendly
• Tech Ecosystem: Dynamics 365 CE/Sales, Power Apps, Power Automate, Dataverse, JScript/HTML, Azure APIM, SQL, KingswaySoft, Business Central ERP
• Work Style: AI-First Culture (Using AI to prototype, document, and build foundations instantly)
• Growth: Executive trajectory to senior technical leadership as systems expand

Why Join Our Client?

Our client offers a unique, high-autonomy culture that blends financial stability with an agile, AI-first tech mindset.

• High Autonomy & Leadership: Manage a targeted team of 1-2 direct reports while staying hands-on with system architecture, customization, and integrations.
• AI-First Culture: Skip starting from scratch-leverage AI tools daily for rapid prototyping, logic creation, and requirements gathering.
• Significant Career Growth: Direct path to expand your scope, shape architectural standards, and step into executive technical leadership as back-office systems integrate with Business Central ERP.

Your Impact (The "Power" Bullets)

In this hands-on technical leadership role, you will:

• Own Enterprise CRM Architecture: Administer, configure, and extend Microsoft Dynamics 365 Sales to streamline the origination-to-booking lifecycle.
• Build Custom UI & Logic: Develop custom HTML web resources, JScript form logic, and canvas/model-driven Power Apps to deliver custom-tailored user experiences.
• Master Complex Integrations: Architect data flows between D365, Dataverse, Business Central ERP, and external APIs using KingswaySoft, FetchXML, SQL, and Azure APIM.
• Champion AI-First Delivery: Utilize AI tools to rapidly draft process documentation, generate MVP configuration logic, and build seamless handoff packages for development partners.
• Empower & Scale Teams: Mentor 1-2 CRM analysts/administrators, establishing elite standards for configuration, deployment, documentation, and release management.

What You Bring

We are seeking a versatile technical leader who combines deep D365 development skills with a forward-thinking, collaborative approach.

• D365 & Power Platform Mastery: 3+ years of deep hands-on expertise with Dynamics 365 CE/Sales, Dataverse, Power Automate, Power Apps, and Power Pages.
• Custom UI & Development: Proven skill in building custom HTML web resources, JScript-driven form logic, and XrmToolBox administration.
• Integration & Querying: Working knowledge of APIs/APIM, FetchXML, SQL, and ETL tools (e.g., KingswaySoft).
• AI Tool Comfort: Enthusiastic about adopting an AI-first workflow (Claude/ChatGPT) to accelerate requirements, prototyping, and solution design.
• Leadership Mindset: Experience managing or mentoring technical staff, with the ability to translate business friction into streamlined technical solutions.
• Bonus Points: Background in equipment leasing, financial services, or exposure to platforms like Odessa, Solifi, LeasePlus, or Business Central.