Senior Documentum LSQM D2 Architect & Production Lead

Shrive Technologies LLC; Rahway (NJ); On-site; USD 140,000 - 200,000; Full time

Job summary

Shrive Technologies LLC is seeking an experienced Technical Architect to provide technical leadership, architecture guidance and L3 production support for Enterprise Content Management and document processing platforms. The role focuses on platform stability, complex issue resolution, upgrades, migrations and operational excellence.

You will lead critical incident management, collaborate with cross-functional teams, and ensure security and regulatory compliance across Life Sciences content

Qualifications

• 14+ years of experience in Application Support, Technical Architecture, or Platform Support.
• Experience with AWS: EKS, RDS, etc.
• Strong understanding of repository administration and content management concepts.
• Experience with SQL and database troubleshooting (Oracle/SQL Server).
• Knowledge of Windows and Linux server environments.
• Experience with REST APIs, web services, and application integrations.
• Familiarity with ITIL processes (Incident, Problem, Change, Release).
• OpenText LS REST, DocuVela Sync, Content Migration experience is a plus.
• Azure or AWS cloud exposure.

Responsibilities

• Provide L2.5 / L3 production support and technical leadership for content management platforms.
• Lead troubleshooting and resolution of critical production incidents.
• Support platform upgrades, patches, migrations, and release activities.
• Design and review technical solutions to improve performance, scalability, and reliability.
• Manage content repositories, workflows, lifecycles and security configurations.
• Collaborate with business users, development teams, infrastructure teams and vendors.
• Perform root cause analysis and implement preventive measures.
• Monitor application health and proactively address operational risks.
• Maintain architecture documentation, support procedures and runbooks.
• Ensure compliance with security, audit, and regulatory requirements.

Skills

14+ years experience

L3 production support

Incident management

OpenText LSQM D2

Documentum D2

Documentum Content Server

AWS services

SQL/DB troubleshooting

Windows/Linux servers

REST APIs

Tools

Documentum LSQM D2

Documentum Content Server

Documentum xPlore

Documentum DA

Documentum DFC

CTS

OpenText Life Sciences LS REST

DocuVela Sync

Content Migration

Job description

Shrive Technologies LLC is seeking an experienced Technical Architect to provide technical leadership, architecture guidance and L3 production support for Enterprise Content Management and document processing platforms. The role focuses on platform stability, complex issue resolution, upgrades, migrations and operational excellence.

You will lead critical incident management, collaborate with cross-functional teams, and ensure security and regulatory compliance across Life Sciences content