Senior Document Production Specialist

RR Donnelley; Columbus (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for clients. You will assess requests, select proper production processes, and complete tasks to client satisfaction.

Role requires advanced MS Office skills, sharp attention to detail, and ability to work in a fast-paced team while meeting deadlines and maintaining confidentiality.

Qualifications

• High school diploma or equivalent required; higher education preferred.
• Minimum 3 years’ experience in a legal, banking or large corporate environment.
• Document production and word processing experience preferred.
• Advanced MS Office skills (Word, Excel, PowerPoint) with strong typing.
• Adept with other software programs for editing and/or creating documents.
• Strong attention to detail and ability to meet deadlines.

Responsibilities

• Perform document production work according to policies and procedures.
• Assess job requests and determine the correct process to produce documents.
• Edit, proofread, convert, create, transcribe or complete production requests.
• Demonstrate intermediate to advanced equipment/software use for job functions.
• Coordinate document production services, intake, and workflow within team.
• Troubleshoot more complex software or hardware problems.
• Meet contracted deadlines and communicate status to peers or clients.
• Perform Quality Assurance on work and train junior staff as needed.
• Interact with clients in person, over the phone or electronically.

Skills

MS Office

Typing

Editing

Proofreading

Communication

Attention to detail

Education

High school diploma or equivalent

Higher level education preferred

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for clients. You will assess requests, select proper production processes, and complete tasks to client satisfaction.

Role requires advanced MS Office skills, sharp attention to detail, and ability to work in a fast-paced team while meeting deadlines and maintaining confidentiality.