Senior Dock & Freight Operations Leader

Roadrunner Freight; Commerce (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Job summary

Roadrunner Freight seeks an Operations Supervisor to lead dock, freight, and service-center operations with a focus on safety, cost control, and compliance in a fast-paced LTL environment. The role translates network strategy into execution, protecting shipment integrity and optimizing load flow across linehaul and local delivery functions.

You will oversee daily dock operations, manage costs, and supervise frontline teams while coordinating with contractors and internal stakeholders to ensure

Qualifications

• Bachelor’s degree or 1–2 years of relevant operations or logistics experience (or equivalent combination).
• Experience in transportation, LTL, warehouse, or service center operations preferred.
• Demonstrated ability to supervise, train, and evaluate team members.
• Strong working knowledge of safety protocols, compliance standards, and hazardous materials handling (Hazmat certification preferred).
• Forklift certification (or ability to obtain).
• Solid analytical and mathematical skills with the ability to interpret operational and financial data.
• Proficiency in PC applications (email, spreadsheets, database systems); AS/400 experience preferred.
• Effective written and verbal communication skills with the ability to engage across all levels of the organization.
• Proven ability to prioritize, delegate, and manage multiple tasks in a fast-paced environment.
• Strong problem-solving capability in situations with limited standardization.

Responsibilities

• Execute dock and terminal operations with precision.
• Oversee daily dock operations including load planning, freight handling, and linehaul coordination.
• Ensure freight is processed accurately with proper routing, documentation, and data entry.
• Maintain high standards for load quality, minimizing damages, OS&D incidents, and rehandling.
• Step into operational roles—including forklift operations—when needed to maintain continuity.
• Monitor daily operating costs and identify opportunities to improve efficiency and margin performance.
• Support budget attainment through effective labor utilization, contractor coordination, and workflow management.
• Ensure billing, rating, payroll, and administrative processes are completed accurately and on time.
• Maintain a safe and compliant work environment aligned with DOT, OSHA, and hazardous materials standards.
• Enforce freight security protocols and ensure adherence to company and regulatory policies.
• Supervise, coach, and direct service center personnel with clear expectations and accountability.
• Provide real-time feedback, performance management, and development support.
• Foster a culture of ownership, teamwork, and operational excellence through visible leadership.
• Coordinate with linehaul contractors, drivers, and internal teams for seamless freight movement.
• Communicate effectively with corporate teams, customers, and external partners.
• Resolve operational issues quickly, applying sound judgment in dynamic conditions.

Skills

Operations experience

Leadership / supervision

Forklift operation

Hazmat handling

Safety protocols

Analytical and mathematical skills

PC applications proficiency

Communication skills

Problem solving

Education

Bachelor’s degree

Tools

AS/400 experience

Job description

Roadrunner Freight seeks an Operations Supervisor to lead dock, freight, and service-center operations with a focus on safety, cost control, and compliance in a fast-paced LTL environment. The role translates network strategy into execution, protecting shipment integrity and optimizing load flow across linehaul and local delivery functions.

You will oversee daily dock operations, manage costs, and supervise frontline teams while coordinating with contractors and internal stakeholders to ensure