Senior Distribution Operations Specialist

Abbott; Madison (WI); Presencial; USD 61.000 - 123.000; Jornada completa

Descripción de la vacante

Abbott in Madison, WI is seeking a Senior Distribution Operations Specialist to lead fulfillment compliance, shipping, and fleet operations across multiple sites.

The role requires deep knowledge of DOT/FMCSA/CMV rules, audit leadership, and developing SOPs, with ServiceNow experience for reporting and automation.

This position drives safe, compliant transport and collaboration across logistics, warehousing, and R&D teams.

Formación

• High School Diploma or GED required; Associate or Bachelor's degree preferred.
• 7+ years in transportation, fleet ops, distribution, logistics, or compliance.
• Advanced knowledge of DOT/FMCSA/CMV, Hazardous Materials, and Materials of Trade regulations.
• Experience leading compliance programs, audits, and regulatory initiatives.
• Experience developing SOPs, training programs, and operational workflows.
• Strong knowledge of fleet maintenance programs and transport safety requirements.
• Advanced experience with ServiceNow reporting, workflow management, and process automation.
• Valid driver's license and ability to operate commercial vehicles as required.
• Strong analytical, communication, and cross-functional leadership skills.

Responsabilidades

• Lead daily Fleet Operations, Shipping and Distribution activities across multiple locations.
• Serve as SME for DOT, FMCSA, CMV, Hazardous Materials, and Materials of Trade regulations.
• Interpret and apply 49 CFR requirements and advise leadership on compliance risks.
• Lead on-floor responses to compliance audits with logistics teams.
• Develop, implement and maintain transportation SOPs, work instructions and training.
• Manage fleet relationships, maintenance compliance, and vehicle lifecycle activities.
• Drive shipping and distribution process improvements for operational success.
• Develop training programs and safety/compliance content.
• Conduct driver qualification, road assessments, and quarterly training.
• Design and implement ServiceNow workflow enhancements and dashboards.
• Support cross-functional projects across logistics, warehousing, R&D and integrations.
• Ensure safe and compliant transport of specimens, materials, and temperature-sensitive products.

Conocimientos

Analytical skills

Cross-functional leadership

Communication

Regulatory compliance

Fleet operations

Transportation safety

SOP development

ServiceNow workflow

Educación

High School Diploma or GED

Associate degree

Bachelor's degree

Herramientas

ServiceNow

Descripción del empleo

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Position Overview

The Senior Distribution Operations Specialist acts as an operational and process lead surrounding fulfillment compliance operations regarding shipping, distribution, IATA & DOT, FMSCA, & CMV regulations. This role acts as our key SME in the defined areas to assist operations.

Essential Duties

• Lead daily Fleet Operations, Shipping and Distribution activities across multiple locations.
• Serve as SME for DOT, FMCSA, CMV, Hazardous Materials, and Materials of Trade regulations.
• Interpret and apply 49 CFR requirements and advise leadership regarding transportation compliance risks.
• Lead on-floor responses to internal and external compliance audits, working with Logistics compliance teams.
• Develop, implement, and maintain transportation, fleet, shipping, and compliance SOPs, work instructions, and training programs, ensuring audit ready operations.
• Manages fleet relationships, maintenance compliance, and vehicle lifecycle activities.
• Assists with leading shipping and distribution process improvement initiatives, and ensures operational success.
• Maintain and assists with developing deliver compliance, safety, systematic and operational training programs.
• Conduct driver qualification, road assessments, competency evaluations, and quarterly compliance training.
• Serve as on-floor escalation point for transportation, distribution, and compliance-related issues.
• Design and implement ServiceNow workflow enhancements, automation projects, reporting, and dashboards.
• Assists cross-functional projects supporting logistics, warehousing, clinical operations, R&D, and business integrations.
• Ensure safe and compliant transport of specimens, materials, equipment, and temperature-sensitive products.

Minimum Qualification

• High School Diploma or GED required; Associate or Bachelor's degree preferred.
• 7+ years of transportation, fleet operations, distribution, logistics, or compliance experience.
• Advanced knowledge of DOT, FMCSA, CMV, Hazardous Materials, and Materials of Trade regulations.
• Experience leading compliance programs, audits, and regulatory initiatives.
• Experience developing SOPs, training programs, and operational workflows.
• Strong knowledge of fleet maintenance programs and transportation safety requirements.
• Advanced experience with ServiceNow reporting, workflow management, and process automation.
• Valid driver's license and ability to operate commercial vehicles as required.
• Strong analytical, communication, and cross-functional leadership skills.

Preferred Qualifications

• CDL or previous CMV operating experience.
• Hazardous Materials transportation experience.
• Experience supporting multi-site operations.
• Lean, Six Sigma, or continuous improvement experience.
• Experience leading enterprise compliance or transportation programs.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.