Senior Distribution Operations Specialist

Abbott Laboratories; Madison (WI); On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott Laboratories in Madison, WI, seeks a Senior Distribution Operations Specialist to lead fulfillment compliance across shipping, distribution, and regulatory areas. You will act as SME on DOT, FMCSA, CMV, Hazardous Materials, and Materials of Trade and guide operations to audit-ready practices.

The role covers fleet operations, SOP development, ServiceNow workflow enhancements, and cross-functional collaboration with logistics, clinical operations, R&D and business integrations, ensuring

Qualifications

• 7+ years of transportation, fleet operations, distribution, logistics, or compliance experience.
• Advanced knowledge of DOT, FMCSA, CMV, Hazardous Materials, and Materials of Trade regulations.
• Experience leading compliance programs, audits, and regulatory initiatives.
• Experience developing SOPs, training programs, and operational workflows.
• Valid driver's license and ability to operate commercial vehicles as required.
• Strong analytical, communication, and cross-functional leadership skills.

Responsibilities

• Lead daily Fleet Operations, Shipping and Distribution activities across multiple locations.
• Serve as SME for DOT, FMCSA, CMV, Hazardous Materials, and Materials of Trade regulations.
• Interpret and apply 49 CFR requirements and advise leadership regarding transportation compliance risks.
• Lead on-floor responses to internal and external compliance audits, working with Logistics compliance teams.
• Design and implement ServiceNow workflow enhancements, automation projects, reporting, and dashboards.
• Assists with cross-functional projects supporting logistics, warehousing, clinical operations, R&D, and business integrations.
• Ensure safe and compliant transport of specimens, materials, equipment, and temperature-sensitive products.

Skills

Analytical skills

Communication

Cross-functional leadership

Regulatory compliance knowledge

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

ServiceNow

Workflow management

Process automation

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Position Overview

The Senior Distribution Operations Specialist acts as an operational and process lead surrounding fulfillment compliance operations regarding shipping, distribution, IATA & DOT, FMSCA, & CMV regulations. This role acts as our key SME in the defined areas to assist operations.

Essential Duties

Include but are not limited to the following:

• Lead daily Fleet Operations, Shipping and Distribution activities across multiple locations.
• Serve as SME for DOT, FMCSA, CMV, Hazardous Materials, and Materials of Trade regulations.
• Interpret and apply 49 CFR requirements and advise leadership regarding transportation compliance risks.
• Lead on-floor responses to internal and external compliance audits, working with Logistics compliance teams.
• Develop, implement, and maintain transportation, fleet, shipping, and compliance SOPs, work instructions, and training programs, ensuring audit ready operations.
• Manages fleet relationships, maintenance compliance, and vehicle lifecycle activities.
• Assists with leading shipping and distribution process improvement initiatives, and ensures operational success.
• Maintain and assists with developing deliver compliance, safety, systematic and operational training programs.
• Conduct driver qualification, road assessments, competency evaluations, and quarterly compliance training.
• Serve as on-floor escalation point for transportation, distribution, and compliance-related issues.
• Design and implement ServiceNow workflow enhancements, automation projects, reporting, and dashboards.
• Assists cross-functional projects supporting logistics, warehousing, clinical operations, R&D, and business integrations.
• Ensure safe and compliant transport of specimens, materials, equipment, and temperature-sensitive products.

Minimum Qualification

• High School Diploma or GED required; Associate or Bachelor's degree preferred.
• 7+ years of transportation, fleet operations, distribution, logistics, or compliance experience.
• Advanced knowledge of DOT, FMCSA, CMV, Hazardous Materials, and Materials of Trade regulations.
• Experience leading compliance programs, audits, and regulatory initiatives.
• Experience developing SOPs, training programs, and operational workflows.
• Strong knowledge of fleet maintenance programs and transportation safety requirements.
• Advanced experience with ServiceNow reporting, workflow management, and process automation.
• Valid driver's license and ability to operate commercial vehicles as required.
• Strong analytical, communication, and cross-functional leadership skills.

Preferred Qualifications

• CDL or previous CMV operating experience.
• Hazardous Materials transportation experience.
• Experience supporting multi-site operations.
• Lean, Six Sigma, or continuous improvement experience.
• Experience leading enterprise compliance or transportation programs.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company's affirmative action program are available to any applicant or employee for inspection upon request.

The base pay for this position is $61,300.00 - $122,700.00. In specific locations, the pay range may vary from the range posted.