Senior Dispatch Lead - Multi-Site Logistics

Interstate Waste Services; Plainfield (NJ); On-site; USD 90,000 - 105,000; Full time

Job summary

Interstate Waste Services in New Jersey is seeking a Lead Dispatcher to coordinate daily waste collection operations across multiple sites, ensuring timely route execution and safety compliance. You will serve as the central liaison between drivers, supervisors, and customers, optimize vehicle deployment and monitor DOT compliance.

This self-directed role also involves establishing live-dispatch procedures, onboarding new dispatch staff, and delivering regular reports to senior management.

Qualifications

• 3-8 years of Dispatching experience.
• Completion of relevant undergraduate degree or certificate program.
• Excellent written and verbal communication skills.
• Ability to remain calm and focused under pressure.
• Demonstrated ability to work independently.
• Strong organization and time management skills.
• Demonstrated commitment to workplace safety.

Responsibilities

• Coordinate and oversee dispatch activities for a large group of routes spanning multiple sites, ensuring timely and accurate route execution.
• Serve as the primary point of contact for all drivers and colleagues at depots and transfer stations.
• Analyze route data to identify opportunities for optimization, cost reduction, and service improvement.
• Collaborate with Site Managers and customer service to resolve disruptions and align priorities.
• Ensure drivers and trucks are used efficiently and monitor DOT compliance.

Skills

Dispatching experience

Communication skills

Safety awareness

Time management

Independent worker

Education

Undergraduate degree or relevant certificate

Tools

Microsoft Excel

Operations software

Tablet solution

Job description

Interstate Waste Services in New Jersey is seeking a Lead Dispatcher to coordinate daily waste collection operations across multiple sites, ensuring timely route execution and safety compliance. You will serve as the central liaison between drivers, supervisors, and customers, optimize vehicle deployment and monitor DOT compliance.

This self-directed role also involves establishing live-dispatch procedures, onboarding new dispatch staff, and delivering regular reports to senior management.