Senior & Disabled Tenant Support Services - Coordinator

Housing-Authority-of-Jackson-Count; Medford (OR); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Excellent Benefits

Retirement Security

Paid vacation

Sick leave

Floating holiday

Job summary

The Housing Authority of Jackson County (HAJC) is seeking a Resident Services Coordinator at Rogue River Estates to help seniors and people with disabilities access health services, programs, and local resources. You will organize community events and provide compassionate support to promote self-sufficiency.

Based at HAJC properties around Medford, you will collaborate with nonprofits to expand services and advocate for resident needs while maintaining professional boundaries.

Qualifications

• Associate’s degree in human services or related field.
• 2+ years in social services, ideally with seniors or underserved communities.
• Passion for helping others with strong accountability.
• Valid driver's license and ability to travel to multiple properties.
• Bonus: Bilingual (Spanish/English) preferred.

Responsibilities

• Organize social activities, workshops, and educational programs that build community.
• Serve as a trusted point of contact for residents—offering support and connecting them to local services.
• Partner with nonprofits, healthcare providers, and schools to expand services available to residents.
• Advocate for resident needs while upholding professional boundaries.
• Help people thrive through dignity, empowerment, and support.

Skills

Compassionate communication

Community outreach

Accountability

Driver's license

Bilingual (Spanish/English)

Education

Associate’s degree in human services or related field

Job description

Be the Bridge: Connect Senior & Disabled Residents to the Support They Deserve!

Are you someone who believes housing is more than just shelter, it’s a foundation for dignity, independence, and connection? Join the Housing Authority of Jackson County (HAJC) as a Resident Services Coordinator and help transform affordable housing into thriving communities.

In this hands-on role, you’ll work directly with residents, especially seniors and people with disabilities, to connect them with life-enriching programs, health services, and local resources. From planning community events to helping tenants access support that promotes self-sufficiency, you’ll play a vital role in improving lives across our region.

What You'll Do:

• Organize social activities, workshops, and educational programs that build community.

• Serve as a trusted point of contact for residents—offering support, listening with compassion, and connecting them to local services.

• Partner with nonprofits, healthcare providers, and schools to expand services available to residents.

• Advocate for resident needs while upholding clear professional boundaries.

• Help people thrive, not just survive, through dignity, empowerment, and support.

Key Qualifications:

• Associate’s degree in human services or related field.

• 2+ years’ experience in social services, ideally working with seniors or underserved communities.

• Passion for helping others and a strong sense of accountability.

• Valid driver's license and ability to travel to multiple properties.

• Bonus: Bilingual (Spanish/English) is strongly preferred!

What We Offer:

Compensation:

The starting range for this position is $3,720 - $4,061 per month (equivalent to steps 1 - 3 on the HAJC salary schedule, depending on experience and qualifications). The full salary range for this role extends up to $4,850 per month (Step 7).

Benefits:

• Excellent Benefits: Health, dental, vision, life, and long-term disability insurance

• Retirement Security: Oregon PERS + optional deferred compensation

• Time for You: Generous paid vacation, sick leave, 12 holidays + 1 floating holiday

• Wellness Reimbursement: Up to $200 per year for self-care

• Supportive Environment: Be part of a compassionate, collaborative team that values inclusion and integrity

Why This Role Matters:

You’ll be based at Rogue River Estates, one of HAJC’s flagship communities serving seniors and people with disabilities. The connections you foster here can change lives—whether it’s helping a veteran access healthcare, organizing a neighborhood gathering, or ensuring a resident gets the meals they need.

HAJC honors and applies veterans’ preference in accordance with Oregon state law.

The Housing Authority of Jackson County (HAJC) is an equal opportunity employer committed to fostering a workplace that embraces diversity.

We prohibit discrimination based on race, religion, gender identity, sexual orientation, disability, age, veteran status, or any other protected status under applicable law.

Studies show that women and people of color are less likely to apply for jobs unless they meet every qualification. We believe the best candidate may come from a less traditional background.

Accommodation Statement (ADA Compliance):
If you require a reasonable accommodation to participate in the application or hiring process, please contact our HR Manager at 541-779-5785.