Senior Director, System Operations & Reliability

Avangrid; Orange (CT); On-site; USD 180,000 - 225,000; Full time

Benefits offered by this job

Competitive benefits

Performance-based bonuses

12% 401(k) match

Health, dental, and vision insurance

Tuition reimbursement

Professional development

Career advancement pathways

Job summary

Avangrid in Connecticut is seeking a Senior Director - System Operations to guide the Substation and Test Department, oversee Meter operations, and manage ECC and SCADA support. The role focuses on safety, reliability, customer service, and cost-effective resource management across the operating company.

The position requires 10+ years of experience, a Bachelor’s degree (Master’s preferred), and strong leadership, budgeting, and strategic planning capabilities to drive performance and staff

Qualifications

• Bachelor’s degree required.
• Minimum of 10 years of related field experience.
• Familiarity with budget preparation and cost control.
• Strong problem-solving and strategic planning abilities.
• Excellent leadership, communication, and mentoring skills.

Responsibilities

• Ensure safety and reliability in Substation and Test Department operations.
• Oversee Meter operations and SCADA Application Support.
• Lead emergency response coordination with other functions and SMEs.
• Develop annual business plans, budgets, and resource allocation.
• Monitor performance, drive process improvements, and manage staff development.

Skills

Problem solving

Budgeting

Project management

Advanced communication

Negotiation

Mentoring

People development

Multi-tasking

Performance management

Strategy design

Education

Bachelor’s degree

Master’s degree

Job description

Avangrid in Connecticut is seeking a Senior Director - System Operations to guide the Substation and Test Department, oversee Meter operations, and manage ECC and SCADA support. The role focuses on safety, reliability, customer service, and cost-effective resource management across the operating company.

The position requires 10+ years of experience, a Bachelor’s degree (Master’s preferred), and strong leadership, budgeting, and strategic planning capabilities to drive performance and staff