Senior Director, Subscriptions & Lifecycle Strategy

NAB Leadership Foundation; Washington (District of Columbia); On-site; USD 144,000 - 176,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with employer match

Paid parental leave

Life insurance

Job summary

The Hill is seeking a Senior Director, Subscriptions & Lifecycle Strategy to build and scale the Hill Insider from scratch. You will own the P&L, set pricing and offers, and lead lifecycle initiatives across onboarding, engagement, churn reduction, renewal, and win-back.

You will partner with revenue, product, and editorial teams to craft experiences that convert readers into long-term paying members, leveraging MarTech and analytics to drive ongoing growth.

Qualifications

• 8+ years in subscription growth or lifecycle strategy.
• Experience owning growth targets in digital products.
• Fluency in key subscription metrics and analytics.

Responsibilities

• Own the P&L and subscriber growth targets for Hill Insider.
• Set pricing, packaging, and offers in collaboration with leaders.
• Define lifecycle marketing strategies across onboarding, engagement, and renewal.
• Translate subscriber behavior into product decisions and roadmap.

Skills

Subscription growth

Lifecycle strategy

Product instincts

Cross-functional influence

Data-driven decisions

Hands-on operator

MarTech familiarity

Education

Bachelor's degree

Advanced degree

Tools

CDP

ESP

Billing platforms

Job description

The Senior Director, Subscriptions & Lifecycle Strategy is a newly created role responsible for owning and growing The Hill's subscription business from the ground up. This is a builder position. You will inherit a product at launch and be responsible for scaling it, setting the strategy, and doing the work required to hit growth targets.

You are equally comfortable thinking through a pricing strategy and reviewing a campaign brief. You understand how users move through a product, where value is created and lost, and how to build the subscription experiences, upsells, and lifecycle programs that turn readers into long-term paying members.

About The Hill

Established in 1994, The Hill is the country's definitive digital source for non-partisan political news and information.

Inside the Beltway, it's known as an essential, agenda-setting read for lawmakers and influencers.

Beyond the Capitol, The Hill's trusted content is shared more often on social media than any other major political news brand in America.

Our properties include TheHill.com, reaching a monthly audience of 41M; Hill.TV, the largest independent video platform within the Beltway with 1.4B annual views; The Hill's print edition, one of the most influential sources for law and policy makers; Elevate Studios, creating breakthrough branded content offerings for leading marketers; and The Hill Events, which hosted 70 virtual events last year, featuring 92 Members of Congress and 88 industry leaders in meaningful policy discussions.

Now expanding into subscription, The Hill is building Hill Insider, its first paid membership product, and investing in the team and infrastructure to grow a scalable subscription business across the Nexstar portfolio.

Core Responsibilities

Subscription Business Ownership

• Own the P&L and subscriber growth targets for The Hill Insider, with scope expanding to include other Nexstar subscription efforts over time
• Set and track KPIs across the full subscriber funnel: acquisition, trial conversion, engagement, retention, and churn
• Drive pricing, packaging, and offer strategy in partnership with revenue and product leadership
• Develop the business case for new subscription initiatives, product expansions, and upsell opportunities

Product & Lifecycle Strategy

• Use deep understanding of the user journey across both free and paid experiences to identify where subscription value is created, where it breaks down, and what interventions will move the needle
• Partner with product and editorial to develop subscription experiences, member benefits, and upsell paths grounded in how users behave
• Own the strategic roadmap for lifecycle marketing: onboarding, engagement, churn intervention, renewal, and win-back
• Translate subscriber behavior and data into product decisions, connecting what users do to what the product should become

Execution & Cross-Functional Orchestration

• Work hands-on with the subscription team day-to-day, reviewing briefs, pressure-testing hypotheses, and unblocking execution
• Manage internal shared services relationships with engineering, design, and PMO, ensuring the subscription roadmap is resourced, prioritized, and delivered
• Align editorial, marketing, revenue, and product around shared subscription goals without always having direct authority over those functions
• Serve as the escalation point for decisions that span multiple functions or require senior alignment

Qualifications

• 8+ years in subscription growth, digital product, or lifecycle strategy
• Demonstrated track record of owning subscription growth targets in a consumer-facing digital product, ideally from an early or growth stage
• Fluency in subscription metrics: MRR, churn, LTV, trial conversion, cohort retention
• Strong product instincts with the ability to read user behavior and translate it into product and lifecycle decisions
• Proven ability to influence and drive results in a matrixed organization without full organizational control
• Hands-on operator comfortable moving between strategy and execution without losing sight of either
• Familiarity with MarTech and subscription infrastructure: CDP, ESP, billing platforms
• Media industry experience preferred, political or news media a plus
• Bachelor's degree required, advanced degree a plus

Salary Range

Salary Range: $160,000.00 - $180,000.00 based upon experience

Benefits

• medical (with multiple plan options)
• dental
• vision insurance
• paid time off
• a 401(k) with company matching contributions
• Paid Parental leave
• life insurance
• and more
• Part time employees are eligible for 401(k) and any local/state leave plans.
• Union positions are subject to the benefits outlined in their Collective Bargaining Agreement.

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