Senior Director, Social Media Governance & Intelligence

Early Warning®; Washington (District of Columbia); Híbrido; USD 154.000 - 232.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare Coverage

401(k) Retirement Plan

Paid Time Off

Descripción de la vacante

Early Warning is seeking a Director of Social Media Governance & Intelligence to lead enterprise governance, listening, and intelligence across brands like Zelle and Paze. You will own standards, access control, and platform administration while translating social signals into actionable insights for multiple business functions.

The role partners with Social Operations and embedded teams to ensure publishing workflows, measurement frameworks, and risk controls align with enterprise priorities,

Formación

• Bachelor’s degree or equivalent in marketing, communications, or related field.
• 12+ years in social media, digital communications, or social operations.
• 5+ years leading enterprise social governance, social listening, or related capabilities.
• Experience with enterprise social platforms across multiple brands.

Responsabilidades

• Develop and maintain enterprise social governance standards and policies.
• Manage enterprise social media accounts inventory and ownership.
• Oversee access-control, provisioning, and audit readiness.
• Lead governance and intelligence reporting for senior stakeholders.
• Monitor platforms for policy changes and emerging technologies.

Conocimientos

Social governance

Social listening

Platform administration

Vendor management

Stakeholder engagement

Risk management

Educación

Bachelor’s degree in Marketing, Communications, Journalism, Business, Information Systems, or related field

Herramientas

Meltwater

Sprout

Salesforce Marketing Cloud

Descripción del empleo

Early Warning is seeking a Director of Social Media Governance & Intelligence to lead enterprise governance, listening, and intelligence across brands like Zelle and Paze. You will own standards, access control, and platform administration while translating social signals into actionable insights for multiple business functions.

The role partners with Social Operations and embedded teams to ensure publishing workflows, measurement frameworks, and risk controls align with enterprise priorities,