Senior Director, Short Sale Strategy & Closings

Colonial Group; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with company contribution

Paid Time Off (PTO)

Job summary

Auction.com is seeking a Sr. Director, Closings & Short Sale to lead SmartSale's specialist short sale team.

You will drive post-contract approvals with servicers and investors, ensuring files are complete and approved, while building scalable processes and a high-performing team. You will partner with Product and Compliance to streamline document collection and workflow, manage complex negotiations with HUD, Fannie Mae, and Freddie Mac, and own the path to a successful close.

Qualifications

• Deep distressed asset disposition experience and short sale processing know-how.
• Leadership experience building and running teams in a fast-paced environment.
• Experience coordinating with servicers, investors, and title/escrow partners.

Responsibilities

• Own post-contract short sale approval function from contract to close.
• Set the vision, operating model, service standards, and targets for short sale approvals.
• Lead the Coordination Manager and on-site Facilitators embedded with servicers.
• Build, hire, develop, and retain a specialist team with deep short sale expertise.
• Establish operating rhythms, escalation protocols, and performance management across the team.

Skills

Short sale expertise

Leadership experience

Stakeholder management

Negotiation skills

Process improvement

Education

BA/BS in related field

Tools

CRM (Salesforce)

MS Office

Job description

Auction.com is seeking a Sr. Director, Closings & Short Sale to lead SmartSale's specialist short sale team.

You will drive post-contract approvals with servicers and investors, ensuring files are complete and approved, while building scalable processes and a high-performing team. You will partner with Product and Compliance to streamline document collection and workflow, manage complex negotiations with HUD, Fannie Mae, and Freddie Mac, and own the path to a successful close.