Senior Director, Revenue Cycle - Patient Access Functions

Mayo Career Site US; Rochester (MN); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Mayo Clinic is seeking a Director of Revenue Cycle to lead strategic initiatives across the enterprise, partnering with physicians and executive leadership to optimize performance and patient revenue integrity.

The role emphasizes a hybrid work model with proximity requirements within 100 miles of Mayo Clinic campuses, and a focus on process improvement, staffing alignment, and technology-enabled transformation.

Responsibilities

• Sets strategic direction for revenue cycle initiatives across Mayo Clinic and Mayo Clinic Health System.
• Leads initiatives to improve operations, budgeting, and staffing with enterprise and site leadership.
• Mentors staff and aligns teams with evolving healthcare regulations and technology.
• Oversees department oversight, budgeting, and accountability for performance targets.

Job description

This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Contributes significantly to the Revenue Cycle initiatives of Mayo Clinic and Mayo Clinic Health System. Develops and participates in short-term tactics and long range planning that result in optimal Revenue Cycle operations and performance. Takes an active Enterprise and site based leadership role with physician and executive leadership on proactive revenue cycle strategies and addressing daily Revenue Cycle operations including customer relationship management, process and project management. Functions as a mentor and facilitator of professional development opportunities in order to keep the team optimally refined and aligned with the changing healthcare landscape. Manages institutional and system-wide initiatives and responsibilities associated with the revenue cycle, including personnel. Serves as the primary interface on all revenue cycle related issues including: department oversight, CPR Liaison, technical and governmental issues, billing and collection remediation. Interface with other finance departments including FAS, CPR and Treasury. Responsible for actively advancing strategies and implementation of strategic priorities, standardization/value analysis process, servicing key stakeholders and providing customer service and appropriate staffing support. Responsible for an operating budget associated with area of accountability, its management and adherence to operating expense targets and plans. Understands and contributes to the adherence to the overall Revenue Cycle budget targets and plans. Maintains appropriate compliance for Federal, State, local regulatory agencies and oversight bodies.

The Director will have the ability to set strategic direction, imagining the future in new and innovative ways, and integrating technology and AI tools into that vision.