Senior Director, Research Technology

Professional Case Management; Almont (CO); In loco; USD 135.000 - 225.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

401(k)

Company Paid Short Term Disability

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off

Voluntary Benefits

Descrizione del lavoro

Professional Case Management is seeking a Senior Director of Research Technology to lead the roadmap for clinical trial technology across our Home Care and Clinical Research divisions. You will partner with business leaders and the IS department to ensure systems like CTMS, eISF, and eSource meet user needs and regulatory standards.

You will drive market analysis, industry engagement, and a customer-focused culture within the team, delivering scalable technology solutions and strong vendor

Competenze

• Bachelor's degree required in CS/Business/Biological Science or equivalent.
• Minimum of 8 years in healthcare and/or life sciences industry preferred.
• 5+ years managing large-scale change initiatives.
• Experience with CTMS, EDC, eTMF, Safety Database, SAS, QMS, and ERP is preferred.
• Knowledge of GCP and Quality Assurance/Compliance in clinical trials is preferred.
• Strong communication and self-motivation with attention to detail.

Mansioni

• Develop and execute a roadmap for research technology with customer-centric product management.
• Conduct market analysis to identify trends and opportunities for innovation.
• Engage with industry, attend conferences, and contribute to thought leadership in clinical trials product management.
• Lead the team in aligning product development with user needs and business value.
• Oversee selection, implementation, and lifecycle management of systems (CTMS, eISF, eSource, telehealth).
• Ensure integration between systems and drive user adoption through effective product positioning.

Conoscenze

Leadership

Healthcare industry experience

Product management

Customer-centric mindset

Strategic thinking

Communication skills

Problem-solving

Team leadership

Time management

Cross-functional collaboration

Formazione

Bachelor's degree in Computer Science/Business Management/Biological Science or equivalent

Strumenti

CTMS

EDC

eTMF

Safety Database

SAS

ERP

MS Office

SQL/Relational DB experience

Descrizione del lavoro

Senior Director, Research TechnologyPut your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!This position plays a pivotal role in defining and executing our Research and Home Care Division technology product strategy. They will closely collaborate with cross-functional teams to build scalable technology solutions. The focus is on driving the development and launch of new functionality, enhancing existing offerings, and championing a customer-centric approach throughout the product lifecycle in support of global clinical trials.This role represents the interests of the Clinical Research divisions' business leaders and clients, as well as educates business leaders on forward looking technological initiatives. This role leads a team in defining that vision for the Information Systems department to build or buy and helps support users of those systems throughout implementation and operation.This role must understand the Clinical Research business and how technology can support the company's mission and growth. This role and the product managers that report to them, serves as close partners to the Clinical Research division and also serves as the internal customer to the Information Systems department who fulfill the requirements borne of the technology roadmap.QUALIFICATIONSBachelor's degree, preferably in Computer Science/Business Management/Biological Science or equivalent on job work experience required.Minimum of 8years of experience in the healthcare and/or life sciences industry preferred.5+ years' experience in managing large-scale change initiativesHas experience and/or familiar with clinical applications such as: CTMS, EDC, eTMF, Safety Database, SAS, QMS, and ERPProficiency in MS Office and internet applications required.Prior experience working with or managing a clinical information system preferred.Knowledge of Good Clinical Practice (GCP), Quality Assurance/Compliance in a clinical trials setting is preferred.Prior SQL/Relational Database experience preferred.Service oriented approach, flexible and proactive.Must have superior attention to detail and excellent oral and written communication skills.Self-driven, ability to get the job done with little supervision, can-do positive attitude.Ability to problem-solve.Ability to excel in a team environment.Must have the ability to work under pressure with multiple competing priorities.Must have strong time management, and organizational skills.Prioritizing workload to the changing needs of the day-to-day business is also a critical skill.Knowledge of change control procedures and standards are a plus.Ability to work in strict compliance with all procedures, rules, and regulations.Maintain strict confidentiality of sensitive data, records, files, conversations, etc.Must be self-motivated and able to grasp new concepts quickly.Additional duties as assigned.ESSENTIAL FUNCTIONS/AREA OF ACCOUNTABILITYStrategic Leadership:Develop and execute a roadmap for research technology, encompassing all aspects of clinical trial technology solutions, with a strong emphasis on building a customer-centric product management competency.Continually conduct thorough market analysis to identify trends, competitive landscapes, and opportunities for innovation, informing product strategy and prioritization.Actively engage with the industry by attending conferences and contributing to thought leadership initiatives, staying ahead of industry trends and best practices in product management for clinical trials.Foster a customer-centric culture within the research technology team, with a deep understanding of user needs and preferences, ensuring that product development is aligned with customer value.Technology Oversight:Oversee the selection, implementation, and lifecycle management of all research technology systems (including, but not limited to, CTMS, eISF, eSource, telehealth platforms), applying product management principles to optimize user experience and drive adoption.Ensure seamless integration and interoperability between systems, championing the adoption of new technologies and driving user engagement through effective product positioning and communication.Operational Excellence:Establish and maintain robust operational processes for technology deployment, application management, and user support to ensure efficient technology delivery at the study level, incorporating product feedback and iterative improvement cycles.Works closely with Department Heads and SMEs in the understanding of operational processes to support the delivery of technology to those groups.Compliance and Quality:Ensure full compliance with all applicable GxP regulations and industry standards for technology systems and processes, integrating quality considerations into product development and lifecycle management.Collaborates with Compliance and Quality departments where necessary.Vendor Management:Effectively manage relationships with key technology vendors, negotiate contracts, and oversee vendor performance, leveraging product knowledge and market insights to achieve optimal value.Financial Management:Develop and manage the research technology budget, tracking and analyzing costs to identify optimization opportunities, aligning financial resources with product priorities and roadmap.Participates in RFP response/proposal development as it pertains to the use of Research technology clinical application portfolio.Team Leadership:Build, lead, and mentor a high-performing team of technology professionals, fostering a culture of collaboration, innovation, and continuous improvement, with a focus on developing and empowering product managers within the team.Prioritize the development of the team's product management and delivery skills through training, mentorship, and the establishment of clear product ownership and accountability.Global Expansion:Support the company's global expansion by ensuring technology solutions are scalable and adaptable to different regions and regulatory environments, considering regional differences in user needs and market dynamics in product development and deployment.The typical base pay range for this role is USD $134,800 - $224,600 per year.Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.Available Benefits IncludeMedicalDentalVision401(k)Company Paid Short Term DisabilityFlexible Spending Account (FSA)Health Savings Account (HSA)Paid Time OffVoluntary BenefitsPlease contact Carson Moreira-Rego at [phone] x387 or at [e-mail] today to learn more about our opportunities where you can make a difference in your own career!Professional Case Management is an Equal Opportunity Employer.