Senior Director, Quality & Safety Excellence

Mercy; Joplin (MO); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking an Executive Director of Quality and Safety to provide operational oversight of clinical quality programs required by CMS and payer value-based initiatives. The role leads a team of improvement professionals to drive top performance and supports excellence across the care continuum.

The ideal candidate will have a strong background in healthcare quality measures, analytics, and cross-functional leadership, with the ability to translate complex data into actionable improvements

Qualifications

• MBA, MHA, MPH or MS in nursing.
• Ten+ years of direct healthcare management experience with project management, improvement, clinical performance programs, analytics and reporting.
• Strong understanding of clinical quality measures (e.g., HEDIS) and CMS/commercial programs.
• Ability to build relationships across departments and lead Mercy-wide initiatives.
• Excellent written and verbal communication skills; strong analytical and problem-solving abilities.
• Experience applying IT solutions to clinical and operational settings.
• Strong project organization and delivery management to coordinate multiple teams.
• Ability to travel to Mercy facilities as needed.

Responsibilities

• Direct, oversee, plan, coordinate and evaluate a comprehensive approach to improve clinical outcomes and minimize patient harm.
• Lead Mercy-wide quality initiatives and manage related deliverables across departments.
• Oversee functions such as infection prevention, patient safety or clinical improvement as assigned.
• Collaborate with Mercy leaders to interpret CMS and payer value-based programs and drive performance.
• Build capacity and resources for success within quality and safety programs.

Skills

Project management

Clinical quality measures

CMS/payor programs

Relationship building

Executive communication

Analytical skills

IT solutions in healthcare

Cross-functional leadership

Data analysis

Travel as needed

Education

MBA/MHA/MPH/MS in nursing

Tools

Healthcare analytics tools

Job description

Mercy is seeking an Executive Director of Quality and Safety to provide operational oversight of clinical quality programs required by CMS and payer value-based initiatives. The role leads a team of improvement professionals to drive top performance and supports excellence across the care continuum.

The ideal candidate will have a strong background in healthcare quality measures, analytics, and cross-functional leadership, with the ability to translate complex data into actionable improvements