Senior Director, Program Operations & Field Growth

The Salvation Army North & Central Illinois Division; Chicago (IL); On-site; USD 116,207 - 145,259; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking a Senior Director of Program Operations responsible for connecting program sites to essential resources. This role involves strategy for program development, case management standards, and collaboration with multiple departments.

The ideal candidate will have a master’s degree and extensive experience in program management. Key responsibilities include leadership, capacity building, and ensuring effective service delivery across divisions.

Qualifications

• Minimum of seven years in program development or social services administration.
• Experience designing programs and developing training curricula.
• Strong understanding of social services program delivery.

Responsibilities

• Set direction for Program Operations and build capacity for growth.
• Provide leadership and training to site personnel.
• Develop and improve program design frameworks that reflect best practices.

Skills

Leadership

Communication

Program development

Analytical skills

Problem-solving

Team building

Education

Master’s degree in social work or related field

Job description

The Salvation Army North & Central Illinois Division is seeking a Senior Director of Program Operations responsible for connecting program sites to essential resources. This role involves strategy for program development, case management standards, and collaboration with multiple departments.

The ideal candidate will have a master’s degree and extensive experience in program management. Key responsibilities include leadership, capacity building, and ensuring effective service delivery across divisions.