Senior Director, Process Redesign Lead

Cencora, Inc.; United States; Remote; USD 150,000 - 235,000; Full time

Job summary

Cencora, Inc. is seeking a Senior Director, Process Redesign Lead to define and govern future-state processes across USPAH’s digital transformation initiatives. You will partner with leaders to translate strategy into executable designs, ensuring documentation, validation, and deployment readiness.

You will lead workshops, establish design standards, and ensure scalability. Travel may be required to support workshops and readiness activities in a dynamic, 3–5 year transformation program.

Qualifications

• Minimum 10–12 years in business process design or enterprise change initiatives.
• Experience leading cross-functional process redesign at enterprise scale.
• Strong ability to collaborate with senior leaders and drive alignment.

Responsibilities

• Define and govern future-state processes across transformation initiatives.
• Lead end-to-end process design ensuring alignment to strategy and operating model goals.
• Facilitate cross-functional workshops to define future-state processes and handoffs.

Skills

Process design

Leadership

Facilitation

Workshop facilitation

Change management

Process modeling

Education

Bachelor's degree

MBA preferred

Tools

Celonis

Signavio

BlueWorks Live

Job description

Senior Director, Process Redesign LeadNous utilisons des témoins et des technologies de suivi pour vous offrir une meilleure expérience de navigation, analyser le trafic sur le site et améliorer le site Web.# AmerisourceBergen Carrières - Commencez ici un avenir plus sain!## Senior Director, Process Redesign LeadPostuler: Remote, USA: Temps Plein: Publié aujourd'hui: R2618333Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Ce que vous ferez**Job Summary:** The Senior Director, Process Redesign Lead is accountable for defining and governing future‐state business processes across USPAH’s digital transformation initiatives. This role ensures that transformation efforts are grounded in simplified, standardized, and scalable ways of working that align to business strategy and operational realities. The Process Redesign Lead partners closely with business leaders, workstream leads, Program Leads, and enablement teams to translate strategic intent into executable process designs. This role also ensures that redesigned processes are clearly documented, validated, and ready for adoption prior to deployment. **Primary Duties & Responsibilities:*** Partner with vendor(s) as needed to align on standard methodology and templating for current state processes ensuring end-to-end capture* Lead end‐to‐end future‐state process design across transformation initiatives, ensuring alignment to business strategy and operating model goals.* Partner with business leaders and Program Leads to identify process pain points, inefficiencies, and opportunities for simplification and standardization.* Facilitate cross‐functional workshops to define future‐state processes, roles, decision points, and handoffs.* Establish and govern process design standards, documentation requirements, and approval mechanisms.* Ensure process designs are executable, operationally viable, and scalable across the enterprise.* Coordinate closely with Program Leads to align process design timing with delivery milestones.* Partner with Organizational Change Management, Training, and Communications teams to ensure process changes are clearly understood and adopted.* Support testing and readiness activities by ensuring process scenarios and edge cases are accurately represented.* Identify and manage process‐related risks, dependencies, and trade‐offs, escalating as appropriate.* Ensure process documentation, ownership, and governance are established for post‐deployment sustainment.* Capture lessons learned and continuously improve process design approaches across waves.* Other duties as assigned. **Experience & Education:*** Minimum of 10–12 years of experience in business process design, operating model transformation, or enterprise change initiatives.* Demonstrated experience leading complex, cross‐functional process redesign efforts at enterprise scale.* Strong background working with business leaders across multiple functions and operational domains.* Proven experience facilitating workshops and driving alignment in matrixed environments.* Experience with process modeling and intelligence tools (Ex. Celonis, Signavio, BlueWorks Live)* Bachelor’s degree required; MBA or other advanced degree preferred. **Minimum Skills, Knowledge, & Abilities:*** Deep understanding of end‐to‐end business processes and enterprise operating models.* Strong facilitation, design thinking, and problem‐solving skills.* Ability to translate strategic objectives into practical, executable process designs.* Proven ability to influence senior leaders and navigate competing priorities.* Strong written and verbal communication skills, including process documentation and storytelling.* Comfort operating in ambiguity and driving clarity through structure. **Other Requirements:*** Ability to operate in a dynamic, time‐bound (3–5 year) transformation environment.* Ability to support extended hours during critical design, testing, and deployment periods.* Travel as required to support workshops, design sessions, and readiness activities.**Ce qu’AmerisourceBergen offre** Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.Temps Plein# ****Salary Range\\*****$150,000 - 235,070\\*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.