Senior Director, Pre-Access

Jobtailor; Stamford (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor is seeking a senior Pre-Access leader in Stamford, CT to oversee scheduling and related functions. You will drive initiatives to improve processes, patient experience, and regulatory compliance while leading cross-functional teams.

The role requires a track record of strategic initiatives, KPI-driven performance, and strong executive presence to influence multi-system environments. You will manage budgets and allocate resources to maximize output and results.

Qualifications

• Bachelor's degree or equivalent work experience.
• 7+ years of Revenue Cycle or Patient Access experience.
• Experience in healthcare provider finance operations or similar service environment required.
• Strong executive presence with the ability to project confidence, credibility and authority.
• Experience managing multiple health systems required.
• Demonstrated experience implementing strategic initiatives.
• Financial and project management experience required.
• Ability to effectively lead diverse teams and influence change management.
• Effective communication skills with ability to clearly convey information and ideas.
• Demonstrated use of KPIs to drive and track team performance.
• Demonstrated critical thinking and action planning abilities.
• Demonstrated usage of AI in process and technological improvements.

Responsibilities

• Lead all Pre-Access related functions including administering, coordinating and reviewing the performance of the Scheduling team.
• Identify and implement strategies to improve processes, promote operational efficiency, enhance patient experience and meet regulatory guidelines.
• Engage and collaborate with operational, client leadership and associates.
• Make day-to-day leadership decisions.
• Drive results through influential leadership and feedback.

Skills

Leadership

Revenue Cycle

Healthcare Finance Ops

Strategic Initiatives

Change Management

Communication

KPIs

Critical Thinking

AI in Processes

Education

Bachelor's degree or equivalent

Job description

Responsibilities

• Responsible for leading all Pre-Access related functions including administering, coordinating and reviewing the performance of their assigned Scheduling team
• Identifying and implementing strategies to improve processes, promote operational efficiency, enhance the patient experience and meet regulatory compliance guidelines
• Active engagement and collaboration with operational, client leadership and associates
• Makes day-to-day leadership decisions
• Achieves results by exercising influential leadership and providing impactful feedback
• Successfully shares authority and responsibilities to move decision making and accountability downward
• Clearly and succinctly conveys information and ideas; captures and holds others’ attention
• Inspires and sustains team unity and engagement
• Manages budget and resource planning to ensure maximized output and exceptional results

Requirements

• Bachelor’s degree or equivalent work experience
• 5+ years of leadership experience
• 7+ years of Revenue Cycle or Patient Access experience
• Experience in healthcare provider finance operations or similar service environment required
• Strong executive presence with the ability to project confidence, credibility and authority
• Experience managing multiple health systems required
• Demonstrated experience implementing strategic initiatives
• Financial and project management experience required
• Ability to effectively lead diverse teams and influence change management
• Effective communication skills with ability to clearly convey information and ideas
• Demonstrated use of KPIs to drive and track team performance
• Demonstrated critical thinking and action planning abilities
• Demonstrated usage of AI in process and technological improvements