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Memorial is seeking a senior operations leader to oversee multiple physician practices, directing strategy and administration to achieve system objectives.
The role requires five years of leadership experience in healthcare, with a focus on performance, quality, and patient experience. Bachelor's or Master's preferred; associates required. This position emphasizes staff development, budget oversight, and strong stakeholder relationships within the organization.
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Provides leadership, direction, and administration for all aspects of multiple physician practices to ensure accomplishment of the physician division and system's objectives.
Develops specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Ensures compliance with regulatory agencies governing healthcare delivery, third party payers, and accrediting bodies. Oversees operations of area(s). Monitors departmental budgets, quality, patient experience, team building, departmental contracts and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Supports special projects and business analysis as requested. Ability to effectively plan, delegate and supervise the work of others. Expresses self clearly, conveys information in a concise, accurate and understandable manner. Ability to foster relationships with staff, colleagues and providers within division and throughout the healthcare system. Ability to motivate and lead and develop and empower direct reports- team building. Ability to create action plans in an effort to improve Press Ganey - Patient Experience scores. Possess clinical working knowledge of practice(s) in portfolio.
Business Acumen, Concern for Quality, Develop Relationships, Lead Through Vision, Manage Performance
Associates (Required)
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Five (5) years of leadership experience. Other Information: For education requirement a Bachelor's or Master's degree is preferred.