Director of Physician Services I

HCA Healthcare; Lee's Summit (MO); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Comprehensive medical and dental benefits

401(k) Plan with 100% match

Tuition assistance and student loan support

Paid time off and family leave

Job summary

HCA Healthcare is seeking a Director of Physician Services in Lee's Summit, Missouri. This leadership role demands experience in managing multiple healthcare locations and a commitment to enhancing patient care and satisfaction.

The ideal candidate will oversee operations, direct strategic projects, and manage physician recruiting. A Bachelor's degree is required; a Master's or equivalent experience is preferred, along with extensive clinical operations knowledge.

Comprehensive benefits are provided, including healthcare, retirement savings, and education support.

Qualifications

• Bachelor’s Degree required; Master's preferred in health or business administration.
• Three plus years in leadership and management of practices with multiple locations.
• Five plus years in clinical operations.

Responsibilities

• Deliver exceptional care to create unmatched patient value.
• Identify opportunities for improvement and innovation.
• Collaborate with Division service line leaders and hospital business development leaders.
• Manage strategic projects for patient flow and satisfaction.
• Oversee physician recruiting and contracting.

Skills

Healthcare financial management

Leadership in practice management

Strategic and tactical operations

Patient satisfaction improvement

Education

Bachelor’s Degree

Master’s Degree or equivalent experience

Job description

This position is incentive eligible. Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. We have an exciting opportunity for you to join the HCA Midwest Health Physician Services team, which is part of the nation's leading provider of healthcare services, HCA Healthcare.

The Director of Physician Services provides support to hospital facilities, operations management related to physicians across multiple specialties, who practice in hospital and outpatient settings. This leader will have strategic, ongoing communications and interactions with the designated practices and hospitals in the market from both a strategic and tactical standpoint. Building effective partnerships with hospital and operations team members is integral to success in this role.

What you will do in this role:

• You will demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients
• Identify opportunities for improvement and innovation, remove barriers and resistance, and enable desirable behavior
• Collaborate effectively with Division service line leaders and hospital business development leaders
• Proactively identify practice/business development opportunities to increase market share
• Direct and manage strategic projects for areas such as patient flow, patient satisfaction, practice volume, billing and collections, service utilization, coding, physician and staff training
• You will have strategic and tactical operational responsibility for the business and clinical functions through administrative and clinical staff including providers, front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practices. These responsibilities include Human Resources responsibilities.
• Develop, implement and monitor practice budgets including analyzing financial impact of changes and forecasts, and expenditures. Recommends corrective action as required
• You will have supervisory responsibility for physicians and practice staff as well as meet regularly with constituents including but not limited to operations leadership, physicians and hospital administration to review practice strategy, market and division goals, financial performance and practice key indicators
• Oversee physician recruiting and contracting in collaboration with other Physician Services colleagues
• Work with physicians and division leadership to provide innovative practice growth and quality solutions that will maintain and improve patient outcomes and satisfaction.
• Promote consistent patient interactions that advance the agenda of increased patient satisfaction
• Perform other duties as assigned

Education:

• Bachelor’s Degree required, and Master’s Degree or equivalent combination of education and/or experience preferred. Degree in health or business administration is also preferred.
• CMPE completion is a plus.

Experience:

• Three plus years of leadership experience in practice management of multiple locations.
• Five plus years of relevant clinical operations experience.
• Effective working knowledge of healthcare financial management, operations, and strategy, specifically medical practice accounting, third party reimbursement issues, patient flow and facilities management.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.