Senior Director, Philanthropy Operations & Salesforce

Boys & Girls Clubs Of Metro Atl; Atlanta (GA); Hybrid; USD 85,000 - 104,000; Full time

Job summary

Boys & Girls Clubs Of Metro Atl is seeking a Senior Director of Philanthropy Operations in Atlanta to lead systems, data, moves management fundraising, and donor experience. You will establish standard operating procedures and optimize Salesforce configurations to capture goals, actions, and results for a high-performing fundraising team.

You will work with the Chief Growth Officer and RD team, ensuring data integrity, providing fundraising analytics, and stewarding donor gifts with timely

Qualifications

• Bachelor's degree required.
• Advanced degree in nonprofit management, business, public administration, communications, or related field preferred.
• 7+ years of nonprofit development operations, CRM, or fundraising systems leadership, with strong Salesforce experience.
• Knowledge of fundraising principles and Salesforce donor database analytic tools, queries, reports and other advanced database analysis functions.
• Proven experience communicating with donors, funders, and coworkers in person, in writing, and via phone.
• Ability to organize information and data with accuracy and timeliness.
• Experience collaborating with Finance Department recommended.

Responsibilities

• Sets direction, coaches and develops the team, building a high-performing culture focused on accountability, collaboration and results.
• Translates strategy into action and delivers measurable results.
• Leads with professionalism and disciplined data management.
• Serves as thought partner on Salesforce administration and design updates.
• Reviews systems (Salesforce, Classy, Mailchimp, Instrumentl, etc.) and leads implementation.
• Designs the acknowledgement structure and ensures gifts are receipted within 5 business days.
• Leads stewardship strategy execution with a stewardship matrix and calendar.
• Designs RD scorecards and board scorecards for revenue and giving.
• Defines reports and dashboards for leadership and coordinates with Development Ops to build them.
• Trains RD staff on new systems and supervises the Development Coordinator.

Skills

Salesforce

Fundraising systems

Donor relations

Data analysis

Cross-functional collaboration

Education

Bachelor's degree

Advanced degree in nonprofit management

Tools

Salesforce

Classy

Mailchimp

Instrumentl

Double the Donation

VolunteerHub

iWave

Job description

Boys & Girls Clubs Of Metro Atl is seeking a Senior Director of Philanthropy Operations in Atlanta to lead systems, data, moves management fundraising, and donor experience. You will establish standard operating procedures and optimize Salesforce configurations to capture goals, actions, and results for a high-performing fundraising team.

You will work with the Chief Growth Officer and RD team, ensuring data integrity, providing fundraising analytics, and stewarding donor gifts with timely